โรงแรมเซ็นทรัลลูป, ชิคาโก

Horrible

Great location and even greater service

It was amazing, had no problems overall. Everything was as expected, had a great time.

They did not have our reservation. I provided a confirmation number but they were extremely unwilling to accommodate. Even after telling us there were open rooms, and us offering to pay more money just to have somewhere to stay, we were not accommodated whatsoever. The manager Billy was condescending and unprofessional. Do not recommend

The bed was comfortable and service was phenomenal. Plus, everywhere that I needed to go was within walking distance, and whatever was outside that radius could easily be accessed by transit. A minor drawback was that I was unable to pair my phone to the smart TV in my room, though that was true for all the rooms. Hopefully that will be resolved soon. Regardless, it isn't a big deal at all. I would certainly recommend this hotel.