I don’t know if I accidentally booked an ADA room but the restroom was disgusting. After one shower the water pooled in the uneven tile floor and never drained. There was standing water my entire stay between the door and the toilet. Also the mini fridge in the unit was unplugged for some reason, so the food I took back to the room couldn’t be safely stored.
The staff was great but I might as well have stayed in a cheap motel because the room was pretty nasty for 180 dollars.
Jacob
ทริป 1 คืน
10/10
LuLu
ทริป 1 คืน
10/10
michael
ทริป 1 คืน
10/10
Don
ทริป 1 คืน
10/10
Kay
ทริปกับครอบครัว 2 คืน
2/10
First i had prepaid a head of time for a regular kind room and they gave me a handicap room....I went and talk to the manager and he finally gave me the right room after I told him what I paid for . I had paid for the weekend but my room didn't get cleaned nor towels replaced...I have never been more disappointed
Don
ทริป 2 คืน
2/10
Brian
ทริป 1 คืน
2/10
Bed wasn’t made up room wasn’t clean. Asked for a new room wasn’t available had to switch hotels and wait for refund.
deandre
ทริป 1 คืน
10/10
Stephanie
ทริปธุรกิจ 1 คืน
10/10
Chad
ทริป 2 คืน
10/10
The check in was fast and friendly.
Donetria
ทริป 1 คืน
10/10
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Arlin
ทริปกับครอบครัว 2 คืน
10/10
We had a wonderful experience. I LOVE Really Good customer service. Nathaniel, Faith and Drea all went over and above to make me and my daughter feel right at home in Austin. That Ribeye steak was EVERYTHING!! WE WILL DEFINITELY BE BACK!!! Thanks for everything
Marchelle
ทริปกับครอบครัว 2 คืน
10/10
Montrey
ทริป 1 คืน
10/10
david
ทริป 1 คืน
10/10
Asd
Claire
ทริป 1 คืน
8/10
Homero
ทริปกับครอบครัว 1 คืน
10/10
Would stay here again!
Alicia
ทริปธุรกิจ 1 คืน
10/10
Extremely great experience after a horrible experience at the Avid. Kind and empathetic customer service. Hilton Gardens never disappoint!
ผู้เข้าพักจริง
ทริปโรแมนติก 1 คืน
8/10
Pablo
ทริป 3 คืน
10/10
stephanie
ทริปธุรกิจ 1 คืน
2/10
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