CANDEO HOTELS UTSUNOMIYA is a great choice for a stay in Utsunomiya. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Utsunomiya Station East is 4 minutes and Higashi-Shukugo Tram Stop is 6 minutes.
Languages
English, Japanese
At a glance
Hotel size
288 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Full-service spa
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
CANDEO HOTELS UTSUNOMIYA Hotel
CANDEO HOTELS UTSUNOMIYA Utsunomiya
CANDEO HOTELS UTSUNOMIYA Hotel Utsunomiya
Frequently asked questions
Are pets allowed at CANDEO HOTELS UTSUNOMIYA?
Sorry, pets aren't allowed.
Is parking offered on site at CANDEO HOTELS UTSUNOMIYA?
Sorry, there's no onsite parking at CANDEO HOTELS UTSUNOMIYA.
What are the check-in and check-out times at CANDEO HOTELS UTSUNOMIYA?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at CANDEO HOTELS UTSUNOMIYA and nearby?
CANDEO HOTELS UTSUNOMIYA has a spa.
What's the area around CANDEO HOTELS UTSUNOMIYA like?
CANDEO HOTELS UTSUNOMIYA is a short 4-minute walk from Utsunomiya Station East and 8 minutes' walk from Shinohara House.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 20, 2024
Akiyo
Akiyo, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2024
Hardware is good, software sucks. Robotic overall.
Comfortable place to stay. Best location near by JR and LRT. Good hospitality with every staff and property.
OSAMU
OSAMU, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Excellency hotel in Utsunomiya in a convenient location. Walkable to Utsunomiya station and shops. Free spa for hotel guests is a great bonus. Staff were courteous. The only con is their washers & dryers. They should replace those with the ones you can lock.
Noriko
Noriko, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
It was a wonderful experience. Coffee service is available only in the morning and there is no coffee in the room, so if they offer coffee anytime, it would be great.
Kumiko
Kumiko, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 23, 2024
Onsen was clean
Richard
Richard, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2024
Miguel
Miguel, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
May 2, 2024
The location of the hotel is great as it is conveniently located next to the train station. The room we stayed in was spacious and quiet. The hotel is fairly new and clean. It has a nice spa & breakfast buffet was pretty good too. I would definitely stay here again if/ when I am in the area again.
Kenichiro
Kenichiro, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
Very convenient. The roof top bath was a treat!
Maria
Maria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 25, 2024
Can't beat the hotel for the price. One of the nicest hotels I've stayed in.
Ryan
Ryan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 24, 2024
Perfect hotel in Utsunomiya.
Timothy
Timothy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 16, 2024
CHI YIN
CHI YIN, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 15, 2024
New and super clean with a very big public bath. Rooms were spacious and comfort. Very convenient as it located just besides the JR station with to s if restaurants and shops around.
Vincci
Vincci, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Apr 5, 2024
Two minute walk from Utsunomiya Train Station. Restaurants, convenience stores, shopping, and grocery store in same building. Best location of any hotel I’ve ever stayed in.