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Holiday Inn Brentford Lock, an IHG Hotel

4.0 star property
Waterfront hotel with restaurant, near Royal Botanic Gardens, Kew

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Brentford Lock, an IHG Hotel

Exterior
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
The price is ฿3,113
฿4,176 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony, View (Canal View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony, View (Canal View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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Novotel London Brentford
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Pet-friendly
Parking available
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8.6 out of 10, Excellent, (1005)
The price is ฿3,553
฿4,264 total
includes taxes & fees
8 Dec - 9 Dec
Novotel London Brentford
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About the area

Map
Commerce Road, Brentford, England, TW8 8GA

What's nearby

  • Syon Park - 7 min walk - 0.6 km
  • Royal Botanic Gardens, Kew - 5 min drive - 2.5 km
  • Twickenham Stadium - 7 min drive - 4.5 km
  • Ealing Broadway Shopping Center - 8 min drive - 4.1 km
  • Wembley Stadium - 14 min drive - 11.3 km

Getting around

  • Heathrow Airport (LHR) - 23 min drive
  • Farnborough (FAB) - 37 min drive
  • London (LTN-Luton) - 44 min drive
  • Gatwick Airport (LGW) - 70 min drive
  • London (LCY-London City) - 78 min drive
  • Brentford Station - 11 min walk
  • Syon Lane Station - 13 min walk
  • Isleworth Station - 24 min walk
  • Boston Manor Underground Station - 27 min walk

Restaurants

  • ‪Magpie and Crown - ‬3 min walk
  • ‪Galata Pera Restaurant - ‬11 min walk
  • ‪Feather & Heart - ‬2 min walk
  • ‪Ing Thai - ‬9 min walk
  • ‪Jenny Cafe - ‬5 min walk

About this property

Holiday Inn Brentford Lock, an IHG Hotel

When you stay at Holiday Inn Brentford Lock, an IHG Hotel, you'll be a short five-minute drive from Thames River and Royal Botanic Gardens, Kew. Guests can visit the fitness centre for a workout or grab a bite to eat at The Open Lobby, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

At a glance

Hotel size

  • 134 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Covered on-site self-parking (GBP 14 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (12744 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 116
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Vibrating pillow alarm
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Open Lobby – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 13.95 per person

Parking

  • Covered self-parking costs GBP 14 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
Holiday Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn Brentford Lock, an IHG Hotel Hotel
Holiday Inn Brentford Lock, an IHG Hotel Brentford
Holiday Inn Brentford Lock, an IHG Hotel Hotel Brentford

Frequently asked questions

Does Holiday Inn Brentford Lock, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Brentford Lock, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Brentford Lock, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Brentford Lock, an IHG Hotel?
Yes. Self-parking costs GBP 14 per night.
What are the check-in and check-out times at Holiday Inn Brentford Lock, an IHG Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Brentford Lock, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Brentford Lock, an IHG Hotel?
Yes, there's an on-site restaurant, The Open Lobby.
What's the area around Holiday Inn Brentford Lock, an IHG Hotel like?
Holiday Inn Brentford Lock, an IHG Hotel is located on the waterfront in Syon, a short 7-minute walk from Syon Park.

Holiday Inn Brentford Lock, an IHG Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good stay
Good stay, arrived at 2245 after a long drive and Zubair was a very helpful staff member at the desk to welcome us.
Jon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jaida, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Lovely!
Check in was perfect and the front desk were very helpful and friendly. The room was pristine, a decent size and the view of the lock was also lovely!
Jaida, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mark, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MinSuk, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Kettle didn’t work, bathroom not clean, door lock not great.
Nick, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

They went over and above.
I was there for a family event, which we held at the hotel, and they could not have been more helpful, every member of staff that I dealt with was determined to make sure that they did everything that they could to ensure it was a success.
mike, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Saturday night in Brentford
Very friendly and helpful staff . Handy to have underground parking with liftstraight up to reception . Room was quite spacious and bed was comfortable. Well soundproofed from the planes flying into Heathrow . Nice breakfast with lots of choice although the booth we chose was subject to a draught from the front door and it was a chilly morning . Late check out available for rewards club members
Ken, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eileen, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

As usual, amazing experience. Sweden from front desk was extremely courteous and an amazing staff. He's really an asset.
MANJUNATH, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

GABRIELA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room with a view
Awesome view of the lock from the huge balcony!
George, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Osama, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Visit London and Stay Here
Honestly the best Holiday Inn that I’ve stayed in, in regards to service and level of attention. The location was clean, staff was friendly and the beds were comfortable. Upon arrival the kids were greeted with a kids activity packet. The onsite restaurant was top tier and unique to London specific offerings. The location was very close to be the bus line which will get you to the Underground in ~10 short minutes. There are local eateries and a grocery store within walking distance. While the image of the waterfront appears attractive the waterfront was mossy during this visits. However, this was not a deal breaker for us. If I travel to London again I would be a repeat guest.
DiNesha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay, Highly Recommended!!
Amazing canal-side location, conveniently close to shops, public transport (need to ride a bus for about 15-20 mins) to get to the closest tube station, though, and excellent ambiance inside. The reception was great, service was above and beyond expectations (Isaac was great!), and happily accepted a complimentary late checkout of an addition two and a half hours. Can’t fault this hotel much, if at all.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Alayna, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Clare, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Rushdy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANTHONY, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous breakfast! Good air conditioning. Very clean property.
Adam, 1-night family trip
Verified Expedia guest review

4/10 Fair

There was a bad food smell on my floor for the entire 6 days stay. I dont think it is worth the price per night. I saw better hotels in better areas for cheaper rates
ALEX, 6-night romance trip
Verified Expedia guest review