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Don't go to the Ruby Room

Don't go to the Ruby Room. We had no hot water in our room for the first night and next morning. There were holes in the bed sheets. Also there is no front desk for the hotel so it is not easy to resolve these kind of issues with someone. I called Hotels.com to ask for reimbursement for one of the two nights. They called the Ruby Room and the owner refused. Nice customer service, Ruby Room. Go somewhere else, Hotels.com members.

Todd, ทริป 2 คืน, 27 ส.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

I didn't get get the larger room I booked. The new room was smaller and very charming though BUT I had no television or an iron. The bathroom was well appointed, clean with some nice products for personal use. Community kitchen is nice, but, bottled water or a cold water dispenser would have been awesome to find as it was very warm. There were also cigarette butts laying in the doorway of my room that overlooks the courtyard which I found odd as there is notice that a person can be kicked out and charged an additional $200 if caught smoking. Overall, I enjoyed my stay and coupled with the free Wi-Fi, I was able to use my IPad to watch TV while in my room.

ทริป 2 คืน, 23 ก.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

This is NOT a “hotel” more like a hostel. Great location however the bathroom was NOT clean and no hot water in the shower. I tried to call the numbers given however no answer until 11am which was also checkout. Literally not able to check in before 3. No coffee or tv in room.

ทริป 1 คืน, 30 มิ.ย. 2021

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The neighborhood is perfect.

ทริป 4 คืน, 13 พ.ค. 2021

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Location is top notch Room is Okay

The Ruby Room Inn comes with an excellent location. The inn is surrounded by restaurants shops and an eclectic mix of experiences available. The room itself comes with access to a community kitchen with a dorm size refrigerator. The 3C suite overlooks Division Street with window seats. We were lucky enough to find free street parking for the whole weekend! The shower comes with a steamer that was lovely on a cold day. Do not expect to get any in person service and plan for steep climb to your room. It was not the nicest room I've been in for the money but if it's location and a comfortable bed you are looking for the Ruby Room Inn has both.

Jennie, ทริป 2 คืน, 7 พ.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

The room itself is great but the check in process is very specific to the hotel. I would suggest calling pre-arrival to confirm. Thanks, Bruce

ทริปโรแมนติก 2 คืน, 6 พ.ค. 2021

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Ruby Room

This place is more like an air bnb... get key from a mailbox outside the building, no real contact. Unload from street in front of building, 30 minute allotment, narrow stairs to get to 3rd floor, small kitchen but didn't offer much, plan to eat out every meal. Glitter on chairs in room, a little weird. No tv, scalding water in shower, heat wasn't easily regulated, bed was so so... best part about it was the location to main drag. We ended up parking 3 blocks away. Never found the "free side street parking". Never saw a staff member.

ทริป 2 คืน, 23 เม.ย. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Security pad broken - concern about a safety issue

ทริปกับครอบครัว 1 คืน, 27 มี.ค. 2021

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Quiet and comfortable space. Warning that there is quiet a stair climb for the less agile and older customers. Generally very happy, but someone's food was left in the frig.

เดินทางเพื่อทำธุรกิจ 1 คืน, 18 มี.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Although I never got a confirmation email telling me how to check in, John was able to help me. He had answered my question about not receiving an email confirmation 24hrs prior, and also walked me through step by step on how to check in! The room was lovely and I celebrated my year anniversary with my girlfriend lovely. Cute little room!

Michael, ทริปโรแมนติก 1 คืน, 29 ธ.ค. 2020

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia