Rooms are falsely advertised as king beds when they are queens. Also they have doors to adjoining rooms with no sound insulation, you can hear the other room at talking noise levels. Doesn’t feel private. When asked the front desk about this they said it is what it is they can’t do anything about it and that those beds are “their” king beds, they kept repeating even when told they are queens. They didn’t seem to care at all about their false advertisement.
James
ทริป 1 คืน
10/10
fierra
ทริปกับเพื่อน 1 คืน
2/10
Our stay was extremely disappointing. We found large clumps of black hair scattered throughout the room, and even floating in the hot tub, along with a large piece of skin. The towels were dirty, containing black hairs and a large glob of spit. Everything pointed to a serious lack of maintenance and cleanliness. When we addressed these concerns with the reception, the staff were rude and unhelpful, claiming to know nothing and saying they didn’t deal with the rooms. They also had no idea about the safe box that was supposed to be in our room. Overall, this experience was unacceptable.
Line
ทริปกับครอบครัว 4 คืน
10/10
It was a quickly stay. And the service was very good. However the early check in rate is expensive
P
ทริปกับครอบครัว 1 คืน
8/10
Bruce
ทริป 2 คืน
10/10
joao
ทริปกับครอบครัว 1 คืน
2/10
Leah
ทริปกับครอบครัว 1 คืน
10/10
Andy
ทริปธุรกิจ 1 คืน
8/10
For the price per night the breakfast should be included.
Douglas
ทริปกับครอบครัว 1 คืน
10/10
Idalis
ทริป 1 คืน
4/10
Location and hotel was great. Woman at the check in desk was NOT friendly and rude. She should not be doing what she does
Leanne
ทริปธุรกิจ 1 คืน
10/10
Easy check in. Comfortable bed. Easy parking
Nancy
ทริปกับครอบครัว 1 คืน
10/10
Nicholas
ทริป 1 คืน
4/10
Check in and check out was easy. The hallways and elevators were unkempt. The furniture in the room was worn and needs replacing. The hvac was extremely loud as was the mini fridge, which roared to life with a loud groaning noise every 45 minutes, making sleep darn near impossible.
Tracy
ทริป 2 คืน
10/10
Very nice and helpful staff. Room was clean and the bed was comfortable
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
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Amy
ทริปธุรกิจ 1 คืน
10/10
If you are going to stay in Worcester, you can't get any better than the Hilton Garden Inn. It has easy parking, a good and complimentary breakfast, and is walking distance to the restaurants and the train station. Plus, it has an indoor pool and gym. The staff is so helpful and kind. It's the best bang for your buck!
Stephanie
ทริปธุรกิจ 2 คืน
10/10
Close to arena
Priscilla
ทริป 1 คืน
10/10
Erin
ทริป 1 คืน
10/10
Roberto
ทริปธุรกิจ 2 คืน
10/10
Great stay
Marcia
ทริปโรแมนติก 1 คืน
8/10
The walls are paper thin and you hear EVERYTHING. Breakfast buffet was good. The rooms are fine, the vent in the bathroom was dusty and there was weird hair on the ceiling. You stay here for the location but the price is high for the quality.
tammy
ทริปกับครอบครัว 1 คืน
10/10
My wife and I had a short (one night) stay at this hotel. It was clean, quiet, and convenient. Staff was friendly, professional and, helpful. Would stay there again without hesitation.