Friendly and helpful staff. The room, was what i expected. A nice living room, small kitchenette and separate bedroom. The comfort would be my only point of mention. The A/C was needed even though it was coldish outside, but the A/C did not maintain a constant comfort level. Second, the bed. Mattress was on a metal platform. Dare i say, not the quiet type. These beds were very noisy! I mean, wow. Any turn and it was like you were sleeping on the loudest springs. If you sleep solid and don't roll around, you'll be fine. If like me, toss and turn, it will wake ya.