Located near a train station, Hotel Altus Palace - Destigo Hotels is a great choice for a stay in Wroclaw. Guests can indulge in massages at the spa, and international cuisine is served at WIERZBOWA 15, which is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
English, Polish
At a glance
Hotel size
81 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Uncovered on-site self-parking (PLN 150 per day)
On-site valet parking (PLN 150 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Travelling with children
Children's menu
Working away
3 meeting rooms
Computer station
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness centre
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Free cot/infant bed
Bed sheets provided
What to enjoy
In-room massage
Individually decorated
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
Dining
WIERZBOWA 15 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LOBBY BAR – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 120 to 120 for adults and PLN 120 to 120 for children
Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way. Maximum occupancy 4)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 150 per pet, per day
Parking
Uncovered self-parking costs PLN 150 per day
Valet parking costs PLN 150 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw
Frequently asked questions
Does Hotel Altus Palace - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel Altus Palace - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Altus Palace - Destigo Hotels?
Yes, pets are welcome. There's a charge of PLN 150 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Altus Palace - Destigo Hotels?
Yes. Self-parking costs PLN 150 per day. Valet parking costs PLN 150 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Altus Palace - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at Hotel Altus Palace - Destigo Hotels?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Altus Palace - Destigo Hotels?
No, this hotel doesn't have a casino, but Cristal Casino (13-min walk) is nearby.
What is there to do at Hotel Altus Palace - Destigo Hotels and nearby?
Hotel Altus Palace - Destigo Hotels has a spa and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Hotel Altus Palace - Destigo Hotels?
Yes, WIERZBOWA 15 offers international cuisine.
What's the area around Hotel Altus Palace - Destigo Hotels like?
Hotel Altus Palace - Destigo Hotels is in Wroclaw City Center, a short 1-minute walk from Wroclaw SPA Center and 4 minutes' walk from Wroclaw Opera.
Hotel Altus Palace - Destigo Hotels Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent services professional staff, just-right location and superb breakfast
Dayou
Dayou, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Natalia
Natalia, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Exquisite luxury /Gorgeous property.
A beautiful, spacious room exemplifying the best in hospitality. The bar needs a wider range of wines by the glass and they need to have available a continental breakfast for those who want a light breakfast.
The friendly bar tender created a welcoming atmosphere in the late evenings.
Fred
Fred, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
treatment was great!
Sabrina
Sabrina, 3-night trip
Verified Expedia guest review
2/10 Poor
1 Oct 2024
noise
my room was connected to street and with tram passing by on 2 meters, every 15 minutes the noise in the room was so noisy that I couldnot sleep. this started at 5 o'clock in the mornign
Vincent
Vincent, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
30 Sep 2024
Great stay from start to finish. Great, spacious room. Friendly and attentive staff. Nothing negative to report
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2024
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2024
We enjoyed our stay at the Altus Palace, it’s a very nice hotel with large rooms and very helpful staff. We dined at the restaurant, the food was great but quite expensive.
We would recommend this hotel to anyone looking for a bit of luxury
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Krzysztof
Krzysztof, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
Very nice hotel near city center.
Ramon
Ramon, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Can't fault this hotel .staff very helpful.close to all you need to see in Wroclaw
douglas
douglas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
Grecia
Grecia, 2-night trip
Verified Expedia guest review
8/10 Very good
16 Sep 2024
The train ran outside my room all night
marvin
marvin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
This is a luxury hotel, tastefully decorated, meticulously finished and well looked after. The staff is super nice, extremely polite and very helpful. We asked to change our room and the next day we were offered an upgrade. Breakfast was delicious and there were lots of varieties.
Alexander
Alexander, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sep 2024
Carl
Carl, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sep 2024
Dariusz
Dariusz, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Great hotel
The stay was amazing from the moment I've stood in. The staff was friendly and polite I was given glass of champagne at the reception