We love this hotel! They make us feel very welcome, even with our 3 kids. The breakfast is amazing too!
Jerrod
ทริปกับครอบครัว 2 คืน
10/10
This hotel is a fantastic base for a visit to the wine region. The hotel is a short drive from Franschhoek with the hotel providing an excellent shuttle bus service.
The staff could not be any more friendly or obliging if they tried and we really felt at home here.
The only gripe is that the pool beds are not that comfortable but otherwise this a hotel I would highly recommend and will definitely stay there again.
David
ทริปกับเพื่อน 4 คืน
2/10
Simon
ทริป 1 คืน
10/10
Stunning. Staff couldn’t do enough to help us after a terrible booking experience at another hotel via Expedia. They were so welcoming. The pool is stunning and the breakfast beautiful
Lisa
ทริปโรแมนติก 1 คืน
10/10
Our stay was just what we needed. Relaxing and peaceful
Marie
ทริป 1 คืน
10/10
Wonderful staff. They deserve a big pay increase .!
I am sure all guests would feel much happier and pay a little extra if the hotel advertised it had a pay policy of paying the staff on the lowest incomes 50% more than the normal rate.
michael
ทริป 1 คืน
10/10
Always a pleasure a real gem of a place with great staff and peaceful
Maryann
ทริปกับครอบครัว 2 คืน
4/10
The hotel requires renovation the bathroom door need to be replaced
Perseverence
ทริป 3 คืน
10/10
Truly amazing stay. The breakfast option were great. Loved the location of the place, could easily have dinner/lunch in town
Moripe
ทริปกับครอบครัว 3 คืน
10/10
We had a beautiful suite with everything we needed and the hotel provides a free shuttle to anywhere you like in Franschhoek. This includes the wine tram and restaurants nearby.
Alexandra
ทริป 3 คืน
8/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Amazing stay and great service!
Jerrod
ทริปกับครอบครัว 1 คืน
10/10
Jacobus
ทริปกับครอบครัว 2 คืน
8/10
Having stayed here in the past we were familiar with this beautiful property, its picturesque location and range of amenities so we chose to stay here again.
Unfortunately there was no hot water when we tried to shower before bed and due to the location of the geyser (in the upstairs unit) it couldn’t be sorted until the morning. We were offered a room in the main hotel, but as it was late and we’d unpacked all our luggage so we opted to have a cold shower instead. The hotel graciously comped the meal of our friends who joined us for breakfast to make up for the inconvenience.
Alix
ทริป 1 คืน
2/10
An unfortunate experience. Got the impression of a hotel in decline and a management taking little ownership of the issues. We - and others - lived next to a generator running 24 hours that kept the tranquil vineland experience safely at bay (!)
Rasmus
ทริปกับครอบครัว 3 คืน
6/10
Having emailed the hotel prior to our arrival specifically asking for a one bedroom villa but not a ground floor one and definitely not Nos 72 or 73. We arrived and we’re booked into 73 ground floor villa. Told could not change as fully booked despite 4 being available on their website.
The villa we eventually stayed in was ok but a little tired.
Jill
ทริป 3 คืน
8/10
Beautiful property. Gardens were the best feature. Needs some updating. Loved the staff. Good food. Tennis court and jacuzzi needed updating. No yoga or pilates classes. Load shedding is real, interruption of power. Bring electrical adapters
Gina
ทริปกับครอบครัว 3 คืน
10/10
Brilliant hotel!
Natalie
6/10
We stayed here last year and thought we’d give it another try this year (we felt it was very average last time) and sadly this time we were disappointed all round. The reception we received on arrival was indifferent as was our check-out, not even a, “How was your stay”, or “Where are you off to next”. Our room was tatty (extractor fan missing in bathroom, carpet loose at edges and decor generally chipped). Other guests who were there and had been going for years also had the same comments.
We won’t be returning as there’s plenty of quality accommodation in Franschhoek where they welcome and treat guest as individuals rather than just another room filled with a fee.
Linton
ทริป 3 คืน
10/10
Excellent hotel in Franschoek, really good value, super breakfast & lovely rooms.
Louise
ทริปกับครอบครัว 2 คืน
8/10
berend
ทริป 4 คืน
6/10
I would have given this hotel 5 stars. We loved it and the staff were wonderful. My mistake was leaving an expensive item
behind in the room. I have contacted the hotel and while assured they would respond they haven’t. Sadly this has tarnished the experiences.