I arrived to check in Saturday afternoon at 1:30 and was met by a sign at the front desk saying that the front desk attendant was assisting another guest and that they would be back shortly. It also said that if I needed immediate assistance to pick up the phone to the right. After waiting around for about 10 minutes, I picked up the phone and received a message saying that the person I was trying to reach "was on another call.". I even tried calling the hotel on my cell phone did not yield the response either. I eventually had to walk around the hotel and find housekeepers to find somebody to check me in.
Having to wait about 40 minutes to check in is unacceptable.
The room itself is okay, except for the TV which had no signal whatsoever.
The bed was comfortable, And it was nice to have someone in person at the front desk on Sunday morning to check me out, but the fact that I had to wait 40 minutes to check in was unacceptable.
Robert
ทริปธุรกิจ 1 คืน
8/10
Jessica
ทริป 1 คืน
4/10
*Hallways smelled like body odor.
*Front desk was not attentive. Our room keys didnt work and we waited quite some time for the attendant to come upstairs
He was alone and shutting down the pool.
*The bathroom was not very clean. Thankfully we stayed one night because I refused to shower there.
We will not be staying there again in the future. Its too bad due to the convenience of the location.
Jill
ทริปกับครอบครัว 1 คืน
8/10
Angela
ทริป 1 คืน
4/10
Joanne
ทริป 1 คืน
10/10
soonha
ทริป 1 คืน
6/10
I stayed here two nights. I was disappointed with this hotel. It was okay. Definitely not worth the price. But the staff were nice.
Pros:
Waffles for breakfast were great.
Staff was friendly.
Location was great. Very close to a market and quaint restaurant.
Pool was fun.
Cons:
Lobby needed a good vacuuming when we arrived.
Lighting in the lobby and breakfast room is not very nice, some lights flickering.
Overall not very cozy. Unfortunate because there is a lot of potential here.
I also don't understand why hotels have the cheap, bad coffee. I prefer the carafes of brewed coffee. Not the bad single serve machines.
Hillary
ทริปกับครอบครัว 1 คืน
10/10
Very clean ,staff very nice quiet and warm cozy feeling
Tina
ทริป 1 คืน
4/10
Travis
ทริป 1 คืน
10/10
Amine
ทริป 3 คืน
8/10
Worked perfect for our one night to see the ice castles
Alexandria
ทริป 1 คืน
8/10
Jaisy
ทริป 1 คืน
8/10
Really my only complaint was that there is a distinctive smell. I believe it’s the same smell I’ve Detected when when I’ve been in other best Western hotels. Must be something that you clean with or deodorize with. it’s a little overpowering.
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
Dennis
ทริป 1 คืน
10/10
Awesome room condition and bed comfortable. Everything clean and breakfast was great!
Jonathan
ทริป 1 คืน
8/10
Jodel
ทริป 1 คืน
10/10
Kevin was super help and friendly at the front desk! 10/10 stay, such a great time up in the mountains. Pool, free breakfast, tidy rooms, great price and value.
Ira
ทริปกับเพื่อน 1 คืน
10/10
Went to checkout at 1045am knowone was there so just dropped key in box on counter. Did not like that but knowone in sight stood there for 10 minutes. Not enough bath soap. Just a tiny bar. There was 4 of us.
JoAnn
ทริปกับเพื่อน 1 คืน
8/10
Hotel was overall clean. Only one outlet worked in the whole room to charge our phones even though it came equipped with many as well as usb ports that didn’t work. Pool was nice not really heated but overkilled with chlorine. Breakfast was basic, cereal waffles, toast. Juice was very watered down as well as the eggs.
Janemarie
ทริปกับครอบครัว 1 คืน
4/10
Pool was filthy which was the point of our trip and we couldn’t use it. Would never come here again
Erin
ทริปกับครอบครัว 1 คืน
8/10
Patricia
ทริปกับครอบครัว 2 คืน
8/10
Our one night stay was great! I think we were one of half dozen cars in the parking lot so it was very quiet. Our small family stayed, though we didn't take advantage of the indoor pool - I wish we had. The breakfast included wasn't great, but we weren't expecting it to be amazing either. We would stay again!