Friendly, helpful staff, great location,quiet, comfortable, excellent all round
karen
ทริปกับเพื่อน 1 คืน
8/10
Wai Yin
ทริป 1 คืน
10/10
Clean and comfortable hotel, very decent breakfast buffet
Lucile
ทริปธุรกิจ 1 คืน
6/10
ผู้เข้าพักจริง
ทริปธุรกิจ 8 คืน
8/10
Kave
ทริป 2 คืน
6/10
Amanda
ทริป 1 คืน
2/10
AC in room was broken and room was extremely hot terrible nights sleep in a very aging hotel room won’t be back in a hurry.
Kevin
ทริป 1 คืน
10/10
Michelle
ทริปธุรกิจ 1 คืน
10/10
Great hotel in a great location
Mike
ทริป 2 คืน
10/10
Good sized room on 15th floor with city view.
Pauline
ทริป 1 คืน
8/10
John
ทริป 2 คืน
6/10
A terrible check in experience. I had contacted the hotel via their message system to say that my room had changed from a twin to king. As I hadn’t received a reply from them I telephoned the hotel direct and spoke to the hotel, I was told that the system had been updated. It was not! On that same messaging system upon booking I had a detailed message on offsite parking where and how to do this. We followed the message even though Birmingham was very busy and we had to queue for 45 minutes just to park. Upon checking in after the above issue I said we had parked in the car
Park and was told it was the wrong car park, having to prove that I had received a message and nobody had thought to tell me of any changes. Apparently there was nothing they could do! After not giving in we were given breakfast for two. That was a kind gesture but I didn’t want a breakfast.
I already have another Radisson Blu hotel booked in a couple of weeks and am now worried I’ve made a big mistake!
Michelle
ทริป 1 คืน
10/10
What a lovely hotel to stay in. Was such a pleasure.
Great reception area. Staff too. Such friendly and helpful staff. Bar staff went out of his way to serve us. Lifts good to use. Rooms so well decorated. Great bathroom. Such comfortable beds and pillows.
Great location.
Dorothy
ทริปกับเพื่อน 1 คืน
10/10
Lucy
ทริป 1 คืน
10/10
Gerard
ทริปกับเพื่อน 3 คืน
8/10
Neil
ทริปกับเพื่อน 1 คืน
8/10
Big room
Ravinder
ทริป 1 คืน
10/10
Andrew
ทริป 1 คืน
8/10
Standard. Room nothing special. Service from staff was great. Hotel looks and feels a bit dated.
Matt
ทริป 1 คืน
8/10
Premium room - very comfy bed. Convenient location near New St Station and The Mailbox.
When I rang for room service, I was told that there was a £5 charge for delivery to the room or I could collect for free from the first floor restaurant (which was closed for dining).
I was not offered any of the Hotels.com rewards (e.g. 20% off food/drinks).
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
Enjoyable weekend stay. Good location for the city. Staff welcoming and friendly.
Martin
ทริป 2 คืน
10/10
Michelle
ทริปธุรกิจ 1 คืน
10/10
Nora
ทริป 1 คืน
2/10
Room smelt rotten and air conditioning didn't work so it was almost impossible to sleep
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
6/10
Hotel was ok but in need of a refurb. Key issue is comfort of bed, mattresses desperately need refresher and too soft.