2/10 แย่
1 ก.ย. 2025
Unsafe and unprofessional – avoid at all costs
We booked Korner Hotel for a family trip to Paris and Disneyland with our 8- and 10-year-old children, hoping for joy after the recent loss of their grandfather. Instead, it turned into a nightmare.
On arrival, we were given a damp, moldy basement room. I have acute asthma, and within minutes I was struggling to breathe and reaching for my inhaler. The receptionist promised we would be moved to a safer room later in our stay, but when the day came, a different receptionist (Masha) flatly denied any responsibility.
She dismissed our concerns about health risks, refused to provide management’s details, and repeatedly accused us of being “aggressive” for simply trying to show our booking details on a passport. Her behaviour escalated to shouting, then she called the police and locked us and our crying children out of the hotel late at night. We had to scramble to find another hotel at midnight, paying €115 extra, after a full day in Disneyland.
This hotel not only failed to provide a safe room, it showed shocking disregard for guest wellbeing and basic professionalism. Our children were left traumatised and in tears. For anyone with health conditions or simply wanting a safe and respectful stay in Paris: do not book this hotel.
ANTONY
ANTONY, ทริปกับครอบครัว 1 คืน
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