We arrived to check in at 5pm on a Saturday. The entire staff, went to pick up lunch, so we had to wait for them to get back. The entire staff. One could have stayed and kept the office open. We had no towels in our room. The queen sized bed that was advertised in our room, was actually a double bed on a queen size frame. There were rings in the toilet and it was overall, not clean. Went back to the office to get towels and it was closed, again. The coffee mentioned, did not have sugar or cream. Once again, in the morning, went l check out, and the office was closed. There is no continental breakfast, office was not open. Shocking. There was no garbage bin in the room.