2/10 แย่
30 ก.ย. 2025
Deceiving and false advertisement
We arrived at 6:45pm they gave us the key and the beds were bare and there was cleaning sprayand dirty papers towles no clean towels. The room was not ready. We agreed to wait for it to be ready. We got back at 11:45pm and the room was worse than it was at 6:45. Now there are bed sheets on the chair, a 6pack of beer and a fountain drinkbfrom thebgas station mavrick. I have never had this experience we were tired my kids were tired as it was midnight when they said theyd get the room ready. That meant they would put the bedsheets on, that was it. No cleaning just bedsheets. Its smelled like poop outside as we walked upstairs. The cleaning lady yelled at us that shes only 1 person and doing the best she can. Which mind you check in was at 3pm and it was 6:45. We just said maam there are no bed sheets we did not argue we were okay, just letting her know we were missing sheets. We have two videos from 6:45pm and the 11:45 pm one aswell. I wish to be contacted by someone who will make this right. A $10 credit does not make up for the terribke night we had. We had to stay at a casino which cost us almost $200. We had 2 more couples with us and told them to come to the hotel for a room only to be embarrassed by all 3 rooms and they refused a bottom one for my handicap mom.
miguel
miguel, ทริปธุรกิจ 1 คืน
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