The first room we stayed at there was paw prints on the sheets. It was obvious they weren’t washed. The TV didn’t work, and there was no soap in our bathroom. When I told the front desk, he didn’t bother to apologize or offer a discount. He just handed us keys to another room, which wasn’t much better. My friend who stayed in another room said there was no soap, shampoo, or conditioner in her room. The first floor reeked of smoke. Both vending machines were broken, and the juice machine was broken.