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Crowne Plaza London - Docklands by IHG

4.0 star property
Waterfront hotel with spa, near ExCeL Exhibition Centre

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Photo gallery for Crowne Plaza London - Docklands by IHG

Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Spa
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Overlooking the Thames, Crowne Plaza London - Docklands offers a tranquil retreat near O2 Arena. Enjoy dry cleaning/laundry services, unwind at Rinu spa or recharge with a swim in the indoor pool. With free WiFi and helpful staff that have left lasting impressions on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Steam room
  • Self parking
  • 24-hour room service
  • Babysitting
  • Business centre
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
The current price is ฿3,499
฿4,198 total
includes taxes & fees
28 Oct - 29 Oct

Room options

Check availability for these dates

Tonight
Sept 30 - Oct 1
Check availability for tonight Sept 30 - Oct 1
Tomorrow
Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds (Mini cooler)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds (Mini cooler)

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Mini cooler)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed (Mini cooler)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Minicooler)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Minicooler)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Bathrobes
Shower/bath combination
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Aloft London Excel

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,018 reviews
The price is ฿3,354
฿4,025 total
includes taxes & fees
20 Oct - 21 Oct
Aloft London Excel
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About the area

Map
Western Gateway, Royal Victoria Dock, London, England, E16 1AL

What's nearby

  • IFS Cloud Royal Docks Station - 3 min walk - 0.3 km
  • ExCeL Exhibition Centre - 4 min walk - 0.4 km
  • O2 Arena - 3 min drive - 1.7 km
  • London Stadium - 7 min drive - 5.0 km
  • Westfield Stratford City - 9 min drive - 4.5 km

Getting around

  • London (LCY-London City) - 12 min drive
  • London (SEN-Southend) - 45 min drive
  • London (STN-Stansted) - 49 min drive
  • London (LTN-Luton) - 58 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • Heathrow Airport (LHR) - 95 min drive
  • West Ham Station - 5 min drive
  • Limehouse Station - 7 min drive
  • Westcombe Park Station - 9 min drive
  • Royal Victoria DLR Station - 3 min walk
  • Custom House Station - 9 min walk
  • West Silvertown Station - 14 min walk

Restaurants

  • ‪Sandwich & Co. - ‬5 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬7 min walk
  • ‪Nakhon Thai Restaurant - ‬6 min walk

About this property

Crowne Plaza London - Docklands by IHG

Crowne Plaza London - Docklands by IHG puts you a short five-minute drive from ExCeL Exhibition Centre and Thames River. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff and breakfast. Public transportation is only a short walk: Royal Victoria DLR Station is 3 minutes and Custom House Station is 9 minutes.

At a glance

DONE

Hotel size

    • 210 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 25 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rinu. Services include massages. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 19.99 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 30.0 per night

Parking

  • Self-parking costs GBP 25 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Crowne Plaza Hotel London Docklands
Crowne Plaza London Docklands
London Docklands Crowne Plaza
Crowne Plaza London - Docklands England
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London Docklands Hotel
Crowne Plaza Docklands Hotel
Crowne Plaza Docklands
Crowne Plaza London Docklands
Crowne Plaza London Docklands an IHG Hotel
Crowne Plaza London - Docklands by IHG Hotel
Crowne Plaza London - Docklands by IHG London
Crowne Plaza London - Docklands by IHG Hotel London

Frequently asked questions

Does Crowne Plaza London - Docklands by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza London - Docklands by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza London - Docklands by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza London - Docklands by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza London - Docklands by IHG?

Yes. Self-parking costs GBP 25 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Crowne Plaza London - Docklands by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Crowne Plaza London - Docklands by IHG and nearby?

Have fun with nearby activities such as sailing and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crowne Plaza London - Docklands by IHG also has a steam room and spa services.

Are there restaurants at or near Crowne Plaza London - Docklands by IHG?

Yes, there's an on-site restaurant.

What's the area around Crowne Plaza London - Docklands by IHG like?

Crowne Plaza London - Docklands by IHG is located on the waterfront in Docklands, a short 3-minute walk from Royal Victoria DLR Station and 5 minutes' walk from ExCeL Exhibition Centre. Travellers give top marks for the hotel's prime location.

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Crowne Plaza London - Docklands by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Food
Lobby
Spa
Bed
Bar
Events

What guests liked

  • Breakfast was consistently good with great choice and excellent options. (41 reviews)
  • The property's restaurant served surprisingly good food and offered varied and nice breakfast options. (4 reviews)
  • The spa facilities were a highlight, with many guests enjoying the pool, sauna, steam room, and jacuzzi. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

This hotel ticked all of the boxes. Very clean, beds comfy and good breakfast. Staff were helpful and friendly. I would stay here again.
Eleanor, 6-night trip

10/10 Exceptional

Great choice

Friendly staff, great location
Colin, 3-night trip

10/10 Exceptional

Great staff

Lovely staff, very comfortable beds very clean rooms. Breakfast was excellent very good choice of food and drinks.
Gillian, 1-night trip

10/10 Exceptional

Great stay

Smart hotel and great location for Excel and close to Elizabeth Line for swift travel into centre. Great facilities and comfortable.
Paul, 2-night trip

10/10 Exceptional

It was a great hotel and a great room, and I would definitely stay again.
Mark, 1-night trip

8/10 Very good

Lovely hotel and location but a small bed
Wayne, 1-night trip

10/10 Exceptional

Great stay, helpful staff Comfy bed & lovely pool
Lizzie, 1-night trip

8/10 Very good

Lage war super, Umgebung auch toll
Nele, 4-night trip

10/10 Exceptional

My family and I had a wonderful stay Cater for all of her needs. Amazing breakfast.
Andrew, 2-night trip

10/10 Exceptional

Excellent as always

Stay here regularly and staff are really good and friendly and bed is comfy with an excellent duvet
Anne, 2-night trip

8/10 Very good

Great stay

Great hotel , surprised with all the health facilities available , pool , sauna, steam room , gym . Really happy . Lovely large rooms . Great view for me too .Only little thing is the house keeping staff need to leave you alone . I was loosing out on sleep due to constant knocking in the morning if you forget to put the do not disturb sign out . Otherwise great place and will visit again
3-night trip

10/10 Exceptional

The hotel is in a great location for a visit to the O2… or the Excel Centre, with just quick ride across the water on the cable cars to the O2 which was fun. The hotel was lovely and clean and well presented with most the staff being friendly and helpful. I would happily stay here again.
Beautiful natural colour palette dining area, with a great breakfast and friendly staff.
View looking across the dock to the hotel.
The O2 across the water and the cable cars are only a 3min walk from the hotels lobby.
Kirsten, 1-night trip

8/10 Very good

Recommended stay for an o2 event

We initially had an issue with parking but that was luckily resolved and then everything was smooth sailing ahead. All of our staff interactions were very friendly. The room was great and the bed was comfortable. The breakfast included a good variety. The swimming pool however seemed to be a bit dirty. We stayed at this hotel for an o2 event. The connections to o2 via cable car and underground were excellent. Overall, the stay was very good.
Karandeep, 2-night trip

10/10 Exceptional

Great customer service!

Great room, fab view and good facilities. Recommended.
B, 3-night trip

10/10 Exceptional

Great hotel. Spent a couple of nights there when visiting London. Rooms were great and beds were very comfy. Breakfast was excellent. Close to Custom House station. Highly recommend
ANDREW, 2-night trip

8/10 Very good

Modern and good location.

Great location for the excel or for the cable car. We had a family room 2 double beds, would have been nice if it had a kingsize for the adults, a double is a bit too small for me!. The aircon seems to be controlled by the front desk and kept being turned off so had to ask for it to be turned on again. Room spacious and modern and breakfast was nice. We wanted a pool, pool area very clean and modern, jacuzzi a plus. Overall a good stay.
Philippa, 2-night trip

10/10 Exceptional

Great hotel

Very friendly staff and very clean.
Abdul, 1-night trip

8/10 Very good

Overall good place to stay. Is a little far from the center.
Marilyn, 3-night trip

10/10 Exceptional

Loved this hotel, the service was excellent throughout. From reception to cocktails. The area is perfect and had everything we needed for a perfect break. Walking distance from Excel which is amazing.
Pauline, 1-night trip

10/10 Exceptional

It’s a nice lovely place in London
Klara, 2-night trip

10/10 Exceptional

We’ll be back

Lovely big clean rooms with easy access to the Elizabeth Line. We’ll definitely be back.
Claire, 1-night trip

10/10 Exceptional

Alles was goed
Fieing, 1-night trip

10/10 Exceptional

Very enjoyable weekend stay
Stephen, 1-night trip

10/10 Exceptional

Es war wunderbar
Georgia, 2-night trip

10/10 Exceptional

Amazing all around
Stephanie, 1-night trip