The stay was incredibly uncomfortable. Our experience at the front desk was decent, and the front desk was helpful, but upon entering my room, the air conditioning had a loud buzzing noise throughout the entire stay making it incredibly hard to sleep, as well as the floors seem like they were not mopped and the towels and linen had a strange smell to the hotel was very dated. There are also leaks coming from the roof and dripping down onto the floor and on the morning of us checking out which checkout time was 11 it was about 1030 when a cleaning lady just barged into our room without knocking, but we were in bed. I definitely would never go back here. They didn’t even offer me a different room after I complained about the air conditioning noise being incredibly loud definitely avoid and breakfast is not included here they charge you $12
Matteo
Matteo, ทริปกับเพื่อน 1 คืน
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8/10 ดีมาก
14 ก.ย. 2025
Muito bem localizado
O hotel Monreale está muito bem localizado, perto dos parques da Universal. Já é a segunda vez que me hospedo nele. Muito satisfeito
Wancks
Wancks, ทริปกับเพื่อน 6 คืน
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10/10 ไร้ที่ติ
10 ก.ย. 2025
ulisses
ulisses, ทริป 8 คืน
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6/10 ดี
7 ก.ย. 2025
AC and humidity issues
The first night we had an issue with the AC and humidity in our room, but maintenance was there in 15 minutes and took care of it. Around 2am the AC started acting up.again and had a very loud noise. We had a bad night when it came to sleep. The second room was so much better and the man at the front desk took care of getting us a new room within minutes. Great customer service. Both rooms are very humid, but we live in Florida, so we get it. Beds were comfortable, pillows were a 5 out of 10. Very clean.
Elisha
Elisha, ทริป 2 คืน
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10/10 ไร้ที่ติ
4 ก.ย. 2025
Viagem de férias em familia
Fomos de férias por 11 dias. Hotel atendeu as expectativas. Equipe de limpeza e atendimento muito bons. Acomodação confortável e sem carpete.
Gostamos muito!
ROBERTO
ROBERTO, ทริปกับครอบครัว 11 คืน
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8/10 ดีมาก
4 ก.ย. 2025
Updates are being done which are looking good, but still needs some work. Curtains in poor condition. New barndoor bathroom entry not optimal for access. Desk chair rollers broke. Overall was a good stay.
Lonnie
Lonnie, ทริป 3 คืน
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6/10 ดี
3 ก.ย. 2025
Bem localizado
O hotel fica muito bem localizado porém no quesito conforto deixa a desejar.
Silvio Orlando
Silvio Orlando, ทริป 3 คืน
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10/10 ไร้ที่ติ
2 ก.ย. 2025
Samara
Samara, ทริป 8 คืน
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10/10 ไร้ที่ติ
2 ก.ย. 2025
stefano
stefano, ทริปกับครอบครัว 6 คืน
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10/10 ไร้ที่ติ
2 ก.ย. 2025
Location perfect for Universal parks. Plenty of food options around. Hotel was clean and comfy.
Ruben
Ruben, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
2 ก.ย. 2025
Ótima opção.
Hotel reformado recentemente. Recepção em português. Preço justo. Estacionamento bom e gratuito. Ótima localização. Café pago (fraco). Nossos lençóis estavam sujos. Cama boa. Ar condicionado barulhento, mas gela bem. Arrumação só se solicitar no dia anterior. Tem frigobar, piscina e ferro de passar. Segunda vez que me hospedo e voltaria facilmente. Ambiente familiar e bem frequentado.
diego
diego, ทริป 3 คืน
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8/10 ดีมาก
1 ก.ย. 2025
Juliana Yuriko
Juliana Yuriko, ทริปกับครอบครัว 8 คืน
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6/10 ดี
1 ก.ย. 2025
Hotel bom para poucos exigentes
Pontos positivos: hotel próximo aos parques da universal. Tem onibus que leva e busca. O horário não é excelente, mas pelo menos existe. Usei poucas vezes. Uber para os parques da universal da menos de 10 dólares e mesmo alugando o carro optei por vezes ir de uber. Ficava mais barato que o estacionamentondo parque. Cama confortável. Funcionários falam portugues pra ajudar nos perrengues. Estacionamento já incluído no preço e boa piscina sempre limpa. No geral um bom hotel.
Pontos negativos: chuveiro com pouquíssima água, fui na recepção para pedir pra arrumarem. Um senhor um pouco mais velho que não se esforçava pra ser gentil, não era mal educado, mas não se empenhava para agradar. Ele disse que a água era assim mesmo e que não podia fazer nada. O frigobar eles tiram o botão que regula a temperatura, ou seja a temperatura do frigobar do meu quarto quem decide é o hotel... Meus picoles e sorvetes descongelaram todos. Fui na recepção eles informaram que retiram o botão do frigobar mesmo. Eles cobram para receber a nossa encomenda. Apenas para receber, peguei a encomenda poucas horas após ter chegado pois estava no parque. Não é questão do valor, pois é barato e sim da cobrança que não deveria ser feita. O café da manhã é fraco e cobrado a parte só tomei um dia para conhecer. Finalizando, o hotel é bom pra quem exige pouco ou vai passar pouquíssimo tempo dentro do quarto. Mas o ponto alto é a proximidade dos parques.
Thiago
Thiago, ทริปกับครอบครัว 11 คืน
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10/10 ไร้ที่ติ
30 ส.ค. 2025
Excelente estancia en el hotel.
Un precio por noche adecuado.Además está cercano a parques,centros comerciales,una amplia cadena de buenos de Restaurants .
Marelis
Marelis, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
29 ส.ค. 2025
Custo-benefício fantástico e em português
O Hotel entrega tudo que propõe. Prático, direto, com atendimento em português. KFC e Walgreens do lado, muito perto da Universal, do Outlet Marketplace e Premium int. Drive. Custo benefício e excelente.