Room is kinda big but the air conditioner is not cold
Mananya
ทริปกับครอบครัว 1 คืน
10/10
Good location , kind staff , comfortable , breakfast is simply but okay , if i will go ro kualar lumper i will book this hotel again
au
ทริป 2 คืน
10/10
Ivan
ทริป 2 คืน
10/10
our stay is quite pleasing and very comfortable.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
CHIHIRO
ทริป 2 คืน
8/10
Really well located hotel for a family trip to KL. breakfast was amazing with lots of choices for all the family, and constantly refreshed throughout the service.
We had requested a king bed room but on arrival were told there were none available. We were offered, and accepted, an upgrade to make up for the lack of king beds, but this was still disappointing.
No adjoining rooms available despite this being offered on the website.
We also requested, and paid for, and extra bed in one room - when we arrived we were told we should check the size of the super single beds in case we did not need the extra bed - not sure why they thought 2 people could sleep in a slightly larger than normal single bed! It felt a bit like they couldn’t be bothered to arrange the bed and we were also told we would have to pay extra.
When we spoke to reception they did confirm they had made an error in proposing we should pay again, and did arrange the extra bed, but it was a slightly irritating back and forth that took a couple of extra hours out of our day.
Kids loved the theme park in the building and we thoroughly enjoyed the rooftop pool.
Sarah
ทริปกับครอบครัว 3 คืน
10/10
Waffa
ทริปกับเพื่อน 11 คืน
8/10
Sharon
ทริป 3 คืน
8/10
It’s an old hotel. Maintenance & upkeep could have been better. Beds are on the firm side & pillows are abit too high. Location is great, near La La Port. Staff were wonderful, from front desk to housekeeping. Breakfast is vegetarian with a good variety which they change daily.
The area is very convenient and the hotel is great. They provide a good service and the breakfast is very good!
Ruth
ทริปกับเพื่อน 4 คืน
10/10
William
ทริป 1 คืน
10/10
Lovely big bedrooms. Great dining area and swimming pool facilities. However the hotel could provide more information about its facilities and things to do nearby.
Laura
ทริปกับเพื่อน 4 คืน
8/10
This rooms are becoming a little dated and on our most recent stay the carpet in our room clearly needed re-doing and it could have been a little cleaner overall, but we continue to stay here because it's a fantastic location with the monorail right outside, shopping malls and eating within walking distance, and one of the best breakfasts buffets in the world.
Belinda
ทริปกับครอบครัว 2 คืน
8/10
Friendly staff comfortable bed convenient location very good breakfast lot of choices
Thu lap
ทริปกับครอบครัว 4 คืน
8/10
Susumu
ทริปธุรกิจ 5 คืน
8/10
RYO
ทริป 2 คืน
6/10
Vineet
ทริป 2 คืน
10/10
Ned
ทริป 3 คืน
8/10
the breakfast, had so many choices. Thankyou
Shelton
ทริป 2 คืน
10/10
Awesome experience
Girishkumar
ทริป 3 คืน
8/10
唯一、お湯が長持ちしない点だけを除けば他は完璧な素晴らしいホテルでした
Takeshi
ทริปกับครอบครัว 3 คืน
10/10
Ramesh
ทริปกับครอบครัว 1 คืน
2/10
Hotel did not honor the booking even though we have prepaid in full. Hotel.come service is even worth.. no solution from them and hang up your call, putting u on hold for almost 3 hrs. Stranged with no hotel for 4 hrs dedoarately looking a new hotel. Avoid berjaya time square hotel and booking from hotel.com. they would not help and simply ignore u even u have booking number. As long as they cannot find booking number in their system, whatever confirmation u have mean nthg to them. Hotel.com wont help u solve your issue as well. My advice is to avoid this booking platform!!