This location is great! I will always stay here now when going to Chicago. The employees and manager were all very nice and accommodating. The manager introduced himself to me, and Tania was amazing at check-in and throughout our stay. Michael was so helpful when I needed that 5am coffee, while he was also trying to get the "FREE" breakfast together for everyone. As someone who works at a hotel 1 day a week, I was truly in "awe" over the friendliness of everyone I encountered. The rooms are so spacious and gives an area where you can relax away from beds, a couch and desk area were so great to have. Plus the convience of having a fridge and microwave in your room. I would also like to add that the breakfast had some neat options that you would not normally see at some hotels, and the area the hotel is located in "china town" is a very safe area, I felt much safer than other places I stayed closer to the city area, the red line can get you there in just a couple of stops, and is only about a 5 minute walk from the hotel, there are so many delicious restaurants and bakeries on the same street. I am so happy we booked here.