When we arrived at the hotel, the room, while generally a nice space with a nice view, was dirty. We asked for cleaning services for the shower multiple times but none were sent. On two occasions, staff members came to look at the room, agreed it was dirty, then said they would send someone else to clean. Then, a security guard came to our room, spoke to us aggressively, and threatened us. We can only imagine that this was in retaliation for having requested cleaning services because there was no other interaction to justify it. We talked to the front desk staff (who confirmed these facts with the security guard correctly) and they were very apologetic, but offered no accommodation. We found a new accommodation and checked out immediately. The hotel continues to refuse to grant us a refund or apologize for this treatment. I would not recommend this place unless you are looking for unclean rooms, disruptive construction, and disrespectful treatment.