The hotel itself is wonderful. Very clean and comfortable. I was rather annoyed tho, I know for certain, when i made my reservation, the hotel was offering complimentary valet parking on Hotels.com, as I was initially planning to stay in China Basin, much closer to the event i was attending. But I saw the deal with the parking and commented to my partner on how that was worth the extra distance and Lyft/Uber costs.
The front desk staff refused to credit the difference, going as far to tell me that I was mistaken.
I won't be back! Sorry Omni, you lost a customer on that one.
Sierra
ทริป 2 คืน
10/10
ann
ทริป 1 คืน
10/10
Sheila
ทริป 2 คืน
10/10
Very elegant hotel, great service, conveniently walking distance to BART station. Nice bar and breakfast area inside.
ron
ทริป 5 คืน
10/10
Robert
ทริป 6 คืน
10/10
Jeff
ทริปธุรกิจ 1 คืน
10/10
Jasmin
ทริปธุรกิจ 1 คืน
10/10
Matthew
ทริป 2 คืน
10/10
This was our first time staying at the Omni and it was such a pleasant experience. Each staff member, front desk, bell service, restaurant, valet were all so welcoming, caring and friendly. A special shout out to Adam who helped us with our bags and getting us to our room.
Peter
ทริป 1 คืน
10/10
Great experience and location. Staff was very helpful and friendly.
Gina
ทริปกับครอบครัว 3 คืน
10/10
Chris
ทริปกับเพื่อน 2 คืน
10/10
Daniel
ทริป 2 คืน
10/10
Timothy
ทริป 1 คืน
10/10
Convenient location, family friendly
Rajan
ทริปกับครอบครัว 2 คืน
8/10
It needs a store to buy things you may have forgotten and vending machines or maybe a restaurant that is open for more than just breakfast.
William
ทริป 3 คืน
10/10
Great location. Excellent service. Friendly staff. Rooms are clean and comfy.
Nicole
ทริป 3 คืน
10/10
We stayed 2 days for our wedding and the service was magnificent . I have never felt better about a stay in my life . One man treated us so well I did not get his name and wish I could of so I could give him a shout out and I tried to leave him a nice tip before I left but I didn’t see him when I check out . Also should have grabbed my new wife a robe to remember our wedding night . But I would definitely recommend to anyone looking to stay in the city
Sergio
ทริป 2 คืน
10/10
Great location for North Beach and Chinatown. Only odd thing was having to ask for a refrigerator even though room description said there was 1.