Crowne Plaza Toluca Lancaster, Toluca

Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.

Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.

Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.

Great hotel, room next to expressway very nosy

The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.

Amazing service. Friendly staff and excellent restaurant. Spacious large clean rooms. Gerardo, Mario and Martin were so helpful!! When we go back, we will book again.

Super place, great service and within walking distance excellent eating places. Stayed there for the last 8 years (yearly).