Excellent hotel. The only reason why we gave one less star for comfort was because, as visitors from Australia, we found the mattress to be very hard. It was the same at other hotels we stayed at in Japan. The hotel is within walking distance of the Matsuyama station or a short tram ride.
Colin
Colin, ทริป 2 คืน
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10/10 ไร้ที่ติ
9 มิ.ย. 2025
部屋が広くて、眺めも良くて最高でした。
toshiaki
toshiaki, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
9 มิ.ย. 2025
The service is attentive and the environment is clean.
The Japanese-style rooms are comfortable and very beautiful.
LICHI
LICHI, ทริป 2 คืน
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6/10 ดี
30 พ.ค. 2025
Westerners know what to expect.
The hotel and reception are impressive however of all the places we have stayed in Japan this was the first where we really nearly left halfway through our stay.
The room was dated and the sofa and net curtains had cigarette burns in them. The room was clean but noticeably a little run down.
The BIG issue though was the bed. We had a twin and both our beds were hard as rock. We asked for an additional duvet but we're told none were available so got a blanket each to try and add some padding. The following morning we asked for a different bed or a futon to put underneath the sheet but we're told all the beds were the same and there was no futon available. In the end we got yet more blankets and slept on 2 thick blankets and the duvet folded over under just a blanket. Even then the bed was still firm.
I'm sure for folk who are used to a futon this might be okay but for us it was difficult.
On the plus side the hotel view was amazing looking to the castle, although the hotel is a little out of the town centre- about a 20min walk or short tram ride.
Oliver
Oliver, ทริป 4 คืน
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6/10 ดี
30 พ.ค. 2025
호텔 위치 보통입니다. 워낙에 노후한 건물이라 깨끗하게 보이지 않아요. 방 벽이나 바닥도 마찬가지 입니다. 도규레이 호텔에 묵는 걸 추천합니다.
walkable distance to the old Matsuyama castle, but a bit far from the JR station and also to the downtown/ centre area (Okaido), but tram can help of it
Ka Chun
Ka Chun, ทริป 1 คืน
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4/10 พอใช้
16 พ.ค. 2025
Not so noce triple room
The Good:
- The staffs’ service is excellent
- Convenience store just across the street
- The castle can be considered walking distance
- Tram station just outside the hotel
The Bad:
- Hotel looks and feels very old
- The sofa bed state is terrible. headrest and armrest are very dirty. this was used by our son as his bed.
- The toilet has a weird smell
- The fridge doesn’t cool properly, temp is room temperature
The hotel should consider dry-cleaning, changing or re-upholstering the sofa bed. It is really terrible. We didnt inform the staff of this cos they cannot do anything.