Hilton Cairo Zamalek Residences, ไคโร

Positives * Modern gym with friendly helpful staff. * Wide selection at breakfast. Negatives * Hotel circa 1990’s, with little or no updates since. * Cleaning was hit and miss. Definitely could be better, hotel felt a bit grubby and not fully maintained. * Quality of breakfast could also have been better. No way was it fitting of a 5 star hotel. Less choice but better quality would be preferred. * Breakfast service was poor. It improved when we bribed the waitress to get us tea and coffee. It shouldn’t take a bribe, sorry tip in order to be assured of the service that you’ve already paid for. * Food menu’s uninspiring. Quality mediocre. * Outside lounging area and pool only receives sunlight up to lunchtime due to the shadow of the building.

Very good service and wonderful staff. Hotel a little tired looking in places but overall a great stay!

Exceptionally helpful and friendly staff, from check in through to evening meals, breakfast and check out.

Lovely stay at the hotel

The staff were friendly and helpful! I do think the hotel needs to be updated. The food was delicious and I felt safe. The area where the hotel was located was an A+++. Great view of the Nile river and local clubs were in walking distance. Pool food service was a little slow but worth the wait. I will agree that the staff service was very accommodating at all time. Anything I asked was corrected immediately!