Aava Whistler Hotel, วิสต์เลอร์

We were in whistler for one night. Upon arrival, the check in desk was friendly and helpful, it went down hill from there. Our truck (Toyota tundra) did not fit in the underground. Only one spot available in the exterior. Finding our room was a challenge from front of the hote. The room was a ground floor level. as others explained, no pictures on the walls, very stark. Our carpet was dirty. Looked like someone ate corn flakes and it wasn’t vacuumed. The smell! It smelled like a sweaty teenagers room. We opened the window as we discussed moving hotels. I have never done this, but we just left. We checked out and told the staff our room was dirty, we prepaid for the room but we couldn’t bare to stay. They never offered a upgrade or refund. Which was fine. Lesson learned. It was not suitable and we made other arrangements to stay elsewhere. Disappointing. We are not pretentious people and have stayed at some questionable hotels in the past. Don’t let the front desk renovations fool you. The rooms are gross, like a rooming house or hostel. If your under 30 and looking for a cheap night stay...this hotel is probably fine.

We have stayed here many times. Always a good choice for location and price. Everything you need for a staycation in Whistler

Pool was small, but overall it was good

Understand due to virus room was not cleaned, which was fine, however room was meant to be a deluxe, which it clearly was not very bare no pictures, iron or tea or coffee making facilities, pillows not comfortable. Pool time slots worked well, did not see any pool cleaning taking place while on site. Overall stay was ok.

What can you do... it’s COVID 19. Everyone was polite. Hotel was quiet and good location.

Amazing service, staff all friendly and helpful, rooms are small but clean, great value.

Solid clean hotel with pleasant staff

Hotel was clean. Staff was friendly. Disappointed I did not receive the room that I booked. Overall kind of a boring looking place and room.

Stayed for just a night, we wanted to get out of the city and we were glad we chose Aava! It’s modern and cozy, and the employees were so nice and great to deal with. Highly recommend!