Overall, property is ok but overpriced. We travel for a living so are tough critics but this hotel seemed to let itself down. Communal areas and bathroom are very nice but room is a bit bland and average for the price paid.
Offered a 'welcome drink' - only option was a warm glass of prosecco. It was a nice touch but a voucher for the bar would have been preferable. We had many bags and had had a long day, so we had the choice of lingering in reception to drink it or struggle back to our room.
We have Gold status. Asked for late checkout (3h) and were told it would be $50 an hour. No thanks. The lady on checkout apologised and said 'our new supervisor isn't familiar with the reward levels'.
We also questioned the $30 "resort fee" and asked what it was for. The receptionist then reeled off a list of "free"(?) things we were untitled to which weren't mentioned on check in. (These being eg a bottle of water and coffee n the room - things I would expect to be included for $340 a night!!)
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Wonderful stay. Well located, very friendly staff, well-equipped room.
Margaret
ทริปธุรกิจ 1 คืน
10/10
Kathryn
ทริป 1 คืน
10/10
It was a good location to walk to Ball Arena for concert. The staff was excellent
Michael
ทริป 2 คืน
8/10
One night stay downtown - convenient location.
George
ทริป 1 คืน
10/10
The staff as very friendly and helpful and we did enjoy the amenities bottled water, bubbles, burritos, juice and chips) as a nice surprise.
Pamela
ทริป 1 คืน
8/10
Nicolás
ทริป 5 คืน
10/10
Edward
ทริป 1 คืน
10/10
eilene
ทริป 1 คืน
10/10
Sandra
ทริป 3 คืน
10/10
Matt
ทริป 1 คืน
10/10
Very comfortable. Great beds.
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
great location, walking distance to many things, including the basketball arena.
stayed for one night and the room served its purpose.
Staff was super friendly.
Isabel
ทริปกับเพื่อน 1 คืน
10/10
Lovely little remodeled historic hotel...good location and great service.
Rosalind
ทริป 2 คืน
8/10
Jeremy
ทริป 1 คืน
10/10
Daniel
ทริป 1 คืน
10/10
Brian
ทริป 2 คืน
8/10
Christopher
ทริป 1 คืน
2/10
Cynthia
ทริป 1 คืน
8/10
It was greta. Staff were more than helpful and kind (funny too) so I would;d recommend the hotel to anyone traveling to Denver