โซเนสตา อีเอสสวีทส์ ราเลห์ แครี

never again

I have 6 years traveling monthly to raleigh to visit my 2 businesses and it is the first time that I have such a terrible experience. I chose this hotel because I travel with my pets, I paid for a suite and they assigned me a simple room without returning the price difference, I spent the first 2 nights without sleeping because the air conditioning, which has the unit in front of the bed, does not stop ringing all night, I asked to change my room and they told me that they were going to send the maintenance person, I do not understand how they are going to send a stranger to the room when they are not even doing room service for the covid, call to tell him I did not want anyone in my room and they changed my room with a very bad attitude, I had to move all my articles in the morning having a pending meeting to which I arrived late, in the afternoon when I arrived tired to the room, I realize that there is a leak under the sink, so as not to have to speak to the reception again, they are so unpleasant and unhelpful, I decided to fix it myself, the air conditioning in this room was ringing and Exactly how the previous room so I stayed 1 week in that terrible hotel without sleeping. the breakfast is deplorable very little and every day the same and if you go to eat 1 hour before the end of the breakfast time you will not get anything available. The truth is that I do not know how such an old hotel, with such bad facilities and with such rude staff, is still open

hilvic, เดินทางเพื่อทำธุรกิจ 6 คืน, 9 ม.ค. 2021

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Very clean. Beds are very uncomfortable unless you like extra extra firm. Could add spatula, cookie sheet, whisk to kitchen supplies. Overall I would stay there again

Donna, ทริปกับครอบครัว 5 คืน, 22 ธ.ค. 2020

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quick trip

Quick trip- The gentleman at the desk was awesome- friendly, funny and resourceful - great asset to the team. Would stay again..

Wendy, เดินทางเพื่อทำธุรกิจ 1 คืน, 17 ธ.ค. 2020

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Location is great

Great location and very large comfortable rooms.

Bob, ทริปกับครอบครัว 2 คืน, 6 พ.ย. 2020

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2 nights in Apex/Cary NC

Our room was very large and super clean. The bed was comfortable and we slept well. The hotel staff were very polite, friendly, and knowledgeable of the area especially Troy who went above and beyond for us. Check in/out we’re easy.

Dee, ทริป 7 คืน, 8 มิ.ย. 2020

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The property was super dirty, the elevator was disgusting, the room was ok but i had to get my key fixed twice in two days becasue it wouldnt open my door both days. Then the maid just opened my door and walked in at 8am while i was in bed with my wife. Horrible time there and i wish i could get a refund honestly. Id never stay there again unless you really changed or fixed something.

ทริปกับครอบครัว 1 คืน, 25 ม.ค. 2020

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Not renovated

Motel was being renovated. Our room was ok just dated

Michael, ทริป 1 คืน, 31 ธ.ค. 2019

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We travel with a service dog. The staff was really great with him and the facility was well equipped to accommodate our canine family member. Thanks for the treat and toy!

ทริปกับครอบครัว 2 คืน, 27 ธ.ค. 2019

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I have always loved this property. Everything was great I will stay again.

ทริปกับครอบครัว 2 คืน, 27 พ.ย. 2019

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Good location friendly staff and nice room perfect for a long stay

Jack, ทริปโรแมนติก 1 คืน, 5 พ.ย. 2019

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia