This was a lovely hotel. We were very impressed with the customer service, as well as the complimentary refreshments (the coffee machine was amazing), free necessities as needed (toothbrushes, hair brushes, lotion, etc) and most importantly…free access to the lounge which may have been for a limited time. We also appreciated receiving assistance in transferring our luggages to our next hotel in Tokyo, as lord knows the stairs can be a pain around Osaka. The rooms themselves were a bit small and not as functional as I’d hoped but I did like that they made room to hang clothes, that was cool. The PJs provided were cute which can be worn down to the SPA. Can’t say much about the public baths as I have tattoos and couldn’t enjoy them. Lastly, the base rate seems to be the same for 1 or 2 travelers, which is amazing to me as some hotels charge based on the number of travelers regardless of how many people the room can accommodate so many kudos for that! I personally thought it was a little far from some of the transit stations we wanted to use and ended up using the public bus a few times but would definitely stay here again if we’re ever back to Osaka.
