2/10 แย่
17 ส.ค. 2025
Disappointed
My family and I came to spend time together out of state. The pool was not available due to another group making it dirty as we were told by a staff member. The room did not look as pictured. I paid for breakfast and it was weird when we asked about the breakfast I paid for we had to sit and wait I finally got up to go to the front desk to speak with someone and was told only 2 were included in what was purchased. I put I had 4 guests. So we left and did not eat breakfast either day needless to say, embarrassing and not a good feeling. The group that took the hotel over were rude and because of them my family couldn’t enjoy the amenities. I’m actually very appalled by this. We chose to stay here based off the name and the standard of service you portray. This stay was a huge let down.
Kimberly
Kimberly, ทริปกับครอบครัว 2 คืน
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