4/10
I hate to review this stay, but I'm stating my TRUTH.
1. Travel day: Upon traveling, I've tried calling the front desk numerous times to let them know I would be arriving later than expected. I had to contact the national number, and that took a while for the representative to inform the desk of my later arrival time. Awful.
2. Upon arrival, I noticed I would be on the 1st floor. I asked for a higher floor level, as I'm not comfortable as a solo traveler on the base floor. I was told matter-of-factly with no empathy that there was nothing they could do as housekeeping only cleaned a certain number of rooms that day. Didn't offer any solutions or notes to possibly move my room the next day or anything.
3. On day 2, being an "extended stay" hotel with a mini-kitchen, I asked about the cooking utensils. Little did I know they don't offer anything, "People bring their own". How is that possible if someone is flying from another state? I'm not bringing my kitchen from home.
4. My room key didn't work on day 1 of a 3 day stay. I went to the same clerk from the night prior. With a strange man, I would guess another guest was at the desk, and the clerk announced my room number, aloud...LOUDLY. Why would you do that, when less than 24 hours ago I told you I was uneasy about staying on the first floor?
5. My room key again didn't work on the 2nd day. Thankful I checked out on the 3rd day!
The only bright moment was with Tierra! She smiled and was welcoming! She was the best!
Nicolette
ทริป 3 คืน