The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards.
The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.