Hotel New Otani Hakata

4.0 star property
Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is ฿2,775
฿3,510 total
5 Jan - 6 Jan 2026

Why we love this property

Diverse culinary journey
Experience Japanese and Eastern European dishes at 2 speciality restaurants. A cafe and bar round out the options, plus buffet breakfast is available.
Business meets pleasure
Located in the city center's business and shopping district, this hotel offers in-room desks, massages, and a bar lounge for post-work relaxation.

Room options

Available filters for rooms
Showing 34 of 34 rooms

Executive Twin Room, Smoking

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Moderate Twin, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

Japanese Room, Non Smoking

Highlights

Air conditioning
Fridge
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 79 sq m
  • Sleeps 8
  • 4 Single Futons

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
  • 60 sq m
  • Sleeps 8
  • 4 Single Beds

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 53 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Run of House

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
Cable/satellite channels
  • 26 sq m
  • Sleeps 6
  • 2 Single Beds

Corner Suite Double Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bathrobes
Bidet
Shower/bath combination
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Executive Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Moderate Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
2 bathrooms
Bidet
Shower/bath combination
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 4 Single Beds

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
  • 79 sq m
  • Sleeps 4
  • 4 Single Futons

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Bidet
Shower/bath combination
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 53 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Fridge
LCD TV
Bathrobes
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.2 km
  • Tenjin Underground Mall - 9 min walk - 0.8 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Sumiyoshi Shrine - 12 min walk - 1.0 km
  • Fukuoka Mitsukoshi Department Store - 12 min walk - 1.1 km

Getting around

  • Fukuoka (FUK) - 13 min drive
  • Saga (HSG-Ariake Saga) - 94 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 8 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 8 min walk
  • Yakuin-odori Station - 12 min walk

Restaurants

  • ‪BISTRO LA ATORI - ‬3 min walk
  • ‪ナマステ堂 - ‬3 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬9 min walk
  • ‪クラブラウンジ - ‬1 min walk

About this property

Hotel New Otani Hakata

When you stay at Hotel New Otani Hakata, you'll be a short five-minute drive from Canal City Hakata and Port of Hakata. For a bite to eat, guests can visit Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch and dinner. Also, Marine Messe Fukuoka and Mizuho PayPay Dome Fukuoka are within a short drive. Fellow travellers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 2 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years of age to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 3 and younger eat free breakfast
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1500 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Green house – This restaurant serves breakfast, lunch and dinner. Open daily.
The Castillian Room – This restaurant specialises in Eastern European cuisine and serves lunch and dinner. Open selected days.
Taikanen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children

Parking

  • Self-parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?

Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Hakata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Hakata?

Yes. Self-parking costs JPY 1500 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel New Otani Hakata?

Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel New Otani Hakata?

Yes, there are 4 on-site restaurants, featuring Japanese cuisine.

What's the area around Hotel New Otani Hakata like?

Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travellers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel New Otani Hakata Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options, including both Western and Japanese styles, were consistently great and delicious. (8 reviews)
  • The property's restaurants served excellent food and there were many great local restaurants nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Amenities
Trip
Bed
Lobby
Store
Breakfast
Luggage

Reviews

10/10 Exceptional

beautiful hotel
nisaa, 1-night trip

10/10 Exceptional

very nice hotel , have every thing i needed , room is spacious and comfy , enjoy it!
NGAI CHI, 1-night trip

10/10 Exceptional

convenient location with lots of great food around!
Jin Rui, 3-night trip

8/10 Very good

Spent 2 nights in the hotel,
ShinKai, 1-night trip

10/10 Exceptional

Awesome
Jason, 1-night trip

10/10 Exceptional

Excellent location
TOMMY, 5-night trip

8/10 Very good

Good location, well maintained. Old facilities call for some update. Family friendly too.
Gang, 3-night trip

10/10 Exceptional

Underrated hotel

Should rated 4 star or more for this hotel.
Adrian, 2-night trip

8/10 Very good

The New Otani Hotel has been one of my favorites since I was young, and it certainly lived up to my expectations once again.
Seyoon, 2-night trip

10/10 Exceptional

Great hotel in city center.
Van, 3-night trip

10/10 Exceptional

I like it and will stay here again for next time.
John, 3-night trip

10/10 Exceptional

every thing is good
tit leung, 4-night trip

8/10 Very good

The room smelled cigarette smoke so that they switched room to next door but still smelled so they changed the room to deference floor. The buffet breakfast was excellent compare to Nishitetsu Grand Hotel.
haruko, 2-night trip

10/10 Exceptional

Staff were very kind and clean room!
satoyo, 1-night trip

10/10 Exceptional

Staff gave superb service and rooms were spacious for Japan.
Darlene, 2-night trip

8/10 Very good

I could feel that it was quite an old accommodation, but it is well managed and the price is relatively low compared to the hotel size and facilities.
YOUNGSUB, 1-night trip

10/10 Exceptional

Very Nice Hotel

We will return to stay if we returned to Fukuoka.
Chee Boon, 4-night trip

10/10 Exceptional

I got the one of the best hospitality from this hotel.
Tatsuya, 2-night trip

10/10 Exceptional

The staff was very welcoming. The room was nice and clean.
Chiara, 3-night trip

10/10 Exceptional

Staff were very professional and helpful. I’d stay again.
Tomiko, 1-night trip

10/10 Exceptional

Highly recommended hotel for service and friendly/helpful staff. The Japanese breakfast is a must ;-)
3-night trip

10/10 Exceptional

Nice experience

Nice location and great service for my family. They show kindness to my kids. Things are well-organized.
1-night trip

8/10 Very good

Close to subway station and convenience stores
Susan, 5-night trip

8/10 Very good

Hotel is clean. Staffs are friendly, helpful and polite. Easy access to public transports.
Chee Vui, 5-night trip

8/10 Very good

The property is spacious and very close to metro station, but it is a bit dated
Chia Wei, 1-night trip