Hotel New Otani Hakata

4.0 star property
Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Exterior
Lobby
Front of property
Indoor wedding
Indoor wedding
Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$110 nightly
The total price is $121
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 34 of 34 rooms

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Japanese Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
Bidet
  • 850 sq ft
  • Sleeps 8
  • 4 Twin Futons

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Double Room, Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 646 sq ft
  • Sleeps 4
  • 4 Twin Beds

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

Moderate Twin, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

Corner Suite Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
Bidet
  • 850 sq ft
  • Sleeps 4
  • 4 Twin Futons

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
  • 646 sq ft
  • Sleeps 8
  • 4 Twin Beds

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 570 sq ft
  • Sleeps 4
  • 2 Twin Beds

Executive Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Run of House

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Hair dryer
Electric kettle
  • 280 sq ft
  • Sleeps 6
  • 2 Twin Beds

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About the neighborhood

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Canal City Hakata - 10 min walk - 0.9 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km
  • Hakataza Theatre - 20 min walk - 1.6 km
  • Port of Hakata - 3 min drive - 3.3 km
  • Marine Messe Fukuoka - 3 min drive - 3.7 km

Getting around

  • Fukuoka Airport (FUK) - 13 min drive
  • Ariake Saga Airport (HSG) - 94 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 8 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 8 min walk
  • Yakuin-odori Station - 12 min walk

Restaurants

  • ナマステ堂
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬9 min walk
  • ‪あじ彩 - ‬1 min walk
  • ‪海木 - ‬2 min walk
  • ‪やま中 - ‬1 min walk

About this property

Hotel New Otani Hakata

At Hotel New Otani Hakata, you'll be just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can check out Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Fukuoka Anpanman Children's Museum and Hakataza Theatre are just a 5-minute drive away. Fellow travelers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 2 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must be at least 20 years of age to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 3 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Green house - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open select days.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children

Parking

  • Self parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?

Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Hakata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Hakata?

Yes. Self parking costs JPY 1500 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel New Otani Hakata?

Yes, there are 4 onsite restaurants, featuring Japanese cuisine.

What's the area around Hotel New Otani Hakata like?

Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.

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Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Amenities
Bed
Lobby
Trip
Breakfast
Store
Luggage

What guests liked

  • Breakfast options, both Western and Japanese styles, were great and delicious. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

convenient location with lots of great food around!
Jin Rui, 3-night trip

10/10 Excellent

Underrated hotel

Should rated 4 star or more for this hotel.
Adrian, 2-night trip

10/10 Excellent

The staff was very welcoming. The room was nice and clean.
Chiara, 3-night trip

10/10 Excellent

Very Nice Hotel

We will return to stay if we returned to Fukuoka.
Chee Boon, 4-night trip

8/10 Good

Close to subway station and convenience stores
Susan, 5-night trip

10/10 Excellent

Staff were very professional and helpful. I’d stay again.
Tomiko, 1-night trip

8/10 Good

The property is spacious and very close to metro station, but it is a bit dated
Chia Wei, 1-night trip

8/10 Good

Hotel is clean. Staffs are friendly, helpful and polite. Easy access to public transports.
Chee Vui, 5-night trip

10/10 Excellent

Mahalo Otani Hakata

This was one of the best and classic hotel in Japan.They have the best staff and it's super clean. Thank you everyone for supporting my son, my wife and myself. Mahalo.
SAM, 3-night trip

10/10 Excellent

Very covenient.
Vitong, 2-night trip

10/10 Excellent

Good service received from the hotel staffs and they also speak my language ( while most doesn’t speak English )
HAO, 1-night trip

10/10 Excellent

Spacious
IOK TENG, 2-night trip

10/10 Excellent

All staffs are so polite and professional. Thank you for the hospitality.
Miyuki, 1-night trip

10/10 Excellent

good good
Park, 1-night trip

10/10 Excellent

Attendant helps very detailed
Jae, 3-night trip

10/10 Excellent

spacious room
Eufemia, 3-night trip

10/10 Excellent

スタッフの対応が素晴らしく、また福岡に行った際には使わせてもらいたいと思います。
Masanori, 1-night trip

10/10 Excellent

豪華で落ち着いたロビーと、親切なスタッフに迎えられ、心地よい時間を送ることができました。テレビも大きく、部屋の中も家のように過ごすことができました。
Saori, 1-night trip

6/10 Okay

立地もサービスもとても良かったです
????, 1-night trip

10/10 Excellent

よかった
takuya, 1-night trip

8/10 Good

不満足な点はありませんでした。 エントランスのスタッフの対応も良かったです。ただホテルニューオータニを感じさせる印象が無く、普通といった印象でした。
kiyoshi, 2-night trip

10/10 Excellent

大雨で新幹線が止まり、急遽泊まることになりました。スタッフの対応も部屋の綺麗さも素晴らしく、快適すぎてもう泊まりたいと思いました。
Shinya, 1-night trip

10/10 Excellent

近くにコインランドリーはあるが、洗濯機の数が少なかった、後は特段不満点はないです。 全体的に良かったと思います。
hiroto, 7-night trip

10/10 Excellent

地下鉄の駅が目の前だし、コンビニもすぐ隣にあって立地がとても良かった。電車移動をしたが便利でした。
Takamitsu, 2-night trip

10/10 Excellent

大雨の影響でJR動かず、急遽予約。地下鉄駅から近くコンビニ・スーパーもあって大雨だったのを忘れるほど濡れることなく到着。 スタッフさん達の対応に帰れない憂鬱さは吹き飛びました。子供のアメニティセットに意外な程とても喜んでました。いい思い出になりました!ありがとうございます⭐︎
Kaori, 1-night trip