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Hotel New Otani Hakata

4.0 star property
Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$124 nightly
The total price is $136
Dec 8 - Dec 9

Why we love this property

Diverse culinary journey
Experience Japanese and Eastern European dishes at 2 specialty restaurants. A cafe and bar round out the options, plus buffet breakfast is available.
Business meets pleasure
Located in the city center's business and shopping district, this hotel offers in-room desks, massages, and a bar lounge for post-work relaxation.

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Executive Twin Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Japanese Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
Hair dryer
  • 850 sq ft
  • Sleeps 8
  • 4 Twin Futons

View all photos for Connecting Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 646 sq ft
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin with Extra Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Semi Double Room Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 570 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of House

1 bedroom, in-room safe, desk, iron/ironing board

Run of House

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
Electric kettle
  • 280 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Corner Suite Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room Smoking - Breakfast included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
  • 646 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Semi Double Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Moderate Double Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
Hair dryer
  • 850 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin (Breakfast) Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Twin (Breakfast) Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Bidet
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (Breakfast Included)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Bidet
Bathrobes
  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception
THE BASICS FUKUOKA
  • Parking available
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9.0 out of 10, Wonderful, 2,031 reviews
$98 nightly
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THE BASICS FUKUOKA
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About the neighborhood

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Canal City Hakata - 10 min walk - 0.9 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km
  • Hakataza Theatre - 20 min walk - 1.6 km
  • Marine Messe Fukuoka - 5 min drive - 3.4 km
  • Port of Hakata - 6 min drive - 4.3 km

Getting around

  • Fukuoka Airport (FUK) - 13 min drive
  • Ariake Saga Airport (HSG) - 94 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 8 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 8 min walk
  • Yakuin-odori Station - 12 min walk

Restaurants

  • ‪ナマステ堂 - ‬3 min walk
  • ‪BISTRO LA ATORI - ‬3 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬9 min walk
  • ‪釜山亭 薬院店 - ‬2 min walk

About this property

Hotel New Otani Hakata

At Hotel New Otani Hakata, you'll be just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can check out Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Fukuoka Anpanman Children's Museum and Hakataza Theatre are just a 5-minute drive away. Fellow travelers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 8 minutes.

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 2 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must be at least 20 years of age to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 3 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Green house - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open select days.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 2000 for children

Parking

  • Self parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?

Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Hakata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Hakata?

Yes. Self parking costs JPY 1500 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel New Otani Hakata?

Yes, there are 4 onsite restaurants, featuring Japanese cuisine.

What's the area around Hotel New Otani Hakata like?

Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.

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Reviews

Hotel New Otani Hakata Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast options, both Western and Japanese styles, were great and delicious. (7 reviews)
  • The property's restaurants served excellent food and there were many great local restaurants nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Amenities
Bed
Lobby
Trip
Store
Breakfast
Metro station

Reviews

8/10 Very good

The room smelled cigarette smoke so that they switched room to next door but still smelled so they changed the room to deference floor. The buffet breakfast was excellent compare to Nishitetsu Grand Hotel.
haruko, 2-night trip

10/10 Exceptional

Value for money, very suitable for family trip.
TZE WAI, 3-night trip

10/10 Exceptional

Hotel staffs nice and helpful, we will consider come next time
Lam, 2-night trip

8/10 Very good

Close to subway station and convenience stores
Susan, 5-night trip

8/10 Very good

The property is spacious and very close to metro station, but it is a bit dated
Chia Wei, 1-night trip

10/10 Exceptional

Every staff member we engaged was very kind and helpful for our request. It was a very satisfying stay dealing with perfect hospitality.
CHIE, 1-night trip

10/10 Exceptional

Very covenient.
Vitong, 2-night trip

10/10 Exceptional

Make sure you get a room in 14th floor :)

It seems there are different grades of rooms at this hotel. We booked it because of the excellent reviews, but the room we were given on the eighth floor was very old, worn-out, and dirty. After we complained, they moved us to a room on the fourteenth floor, and it was on a completely different level—newly renovated, clean, spacious, and with super comfortable beds!
Reza, 2-night trip

10/10 Exceptional

Clean
Kanghee, 2-night trip

10/10 Exceptional

Good!!
Eunjung, 2-night trip

10/10 Exceptional

I really enjoyed my stay here. The staff are friendly and the rooms are clean (and spacious!). It is close to the train station, and the neighborhood is very lively. Two issues that I think would help the hotel to improve: 1. The wifi didn't work well, even after the staff brought another device specifically for our room. 2. They charged me extra for the room phone, even if I just dialed the front desk to ask for the wifi issue.
Ao, 4-night trip

10/10 Exceptional

大変フレンドリーで安心感がありました
Miwako, 1-night trip

10/10 Exceptional

從一抵達飯店就開始體驗到尊貴的服務，從機場進入飯店後，服務人員會馬上推行李推車來協助上行李，還會幫忙推到房間門口並且下行李。 飯店門口直接可以搭計程車，若是沒車的話，服務人員也會馬上幫忙叫車，整體感受很好！ 小缺點是在福岡七隈線地鐵線上，觀光景點大都近鄰機場線，但是可以選擇搭乘計程車。 從飯店搭乘計程車到福岡機場不用日幣三千元（2025/10/31的價錢）可以玩到最後一刻超級划算！ 下一次還是會選擇新大谷飯店入住。
CHIA-HSIN, 4-night trip

8/10 Very good

員工服務態度認真，有禮貌。
Shing Sai, 1-night trip

10/10 Exceptional

깨끗한객실 그러나 usb꼽는 곳이 없어요
Junghwa, 2-night trip

8/10 Very good

とくになし
Tadashi, 1-night trip

10/10 Exceptional

快適でした。
Teruhisa, 1-night trip

10/10 Exceptional

職員親切有禮, 有心幫助. 交通方便, 鄰近地鐵站及巴士站. 酒店甜品可口.
Silvia, 5-night trip

10/10 Exceptional

快適でした

とても快適に過ごさせてもらいました。朝食のビュッフェも大変美味しく、つい食べ過ぎてしまいました。今回は家族と一緒だったので、問題なかったですが、部屋のトイレのドアが壊れていたのか、閉められなかったです。
AKIKO, 1-night trip

10/10 Exceptional

전통적인 좋은 호텔이었습니다. 위치가 와타나베역 바로 앞.대로변이고. 주변에 편의점.식당 마트 다 있는데도 유흥가 스럽지 않아 좋았습니다. 오래된 좋은호텔 이미지.. 시설은 좀 오래된듯하지만 관리 잘되어 있고 직원들도 친절하고 룸컨디션이 무척 좋았습니다.특히 침구류 좋았어요.'
HYEJUNG, 5-night trip

10/10 Exceptional

또 이용합니다!

방문해보니 전에 왔던 곳이네요.역시 규모나 친절, 청결 모두 만족합니다.바로 옆에 편의점과 대형마트가 있어서 편리해요
YOUNGSUN, 1-night trip

10/10 Exceptional

Aile için uygun

Yastıklar konforlu değil ama otel genel olarak merkezi ve kaliteli, oda da Japonya standartlarına göre gayet geniş.
Ertugrul, 1-night trip

6/10 Good

コインランドリーは、綺麗で清潔な感じがした
MAIKO, 1-night trip

10/10 Exceptional

推薦酒店

一家三口入住，酒店位置鄰近車站，還有便利店和超市等⋯配套設施很好，另外，酒店員工很友善和殷勤，房間面積大，衛生也很好，各方面都很出色。
8-night trip

10/10 Exceptional

子供達4人とゆっくり過ごせました ありがとうございました
takanori, 2-night trip