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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Rochester hotel with indoor pool and restaurant

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Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Exterior
Bar (on property)
Property amenity
Property amenity
Exterior
Located near the University of Rochester, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel offers a warm welcome with dry cleaning/laundry services and a business center. Relax by the indoor pool or work out at the gym while staying connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is ฿3,494
฿3,983 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Sofa bed
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

DoubleTree by Hilton Rochester

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 1,001 reviews
The price is ฿3,953
฿4,506 total
includes taxes & fees
31 Aug - 1 Sept
DoubleTree by Hilton Rochester
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About the area

Map
800 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 14 min walk - 1.3 km
  • Marketplace Mall - 15 min walk - 1.3 km
  • University of Rochester - 6 min drive - 5.4 km
  • Strong Memorial Hospital - 6 min drive - 5.4 km
  • Rochester Institute of Technology - 7 min drive - 7.6 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 14 min drive
  • Rochester Station - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬12 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

When you stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Spanish, Ukranian

More about this property

VISIBILITY

At a glance

Hotel size

    • 120 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
    • No stag or hen parties
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (4300 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 122
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Pool use is for registered hotel guests only.

Also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel
HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Rochester - Marketplace by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG and nearby?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG has an indoor pool and a fitness centre.

Are there restaurants at or near Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Yes, there's an on-site restaurant.

What's the area around Holiday Inn Hotel & Suites Rochester - Marketplace by IHG like?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is a short 15-minute walk from Marketplace Mall and 16 minutes' walk from Monroe Community College.

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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Location
Bathroom
Amenities
Shower
Family friendly

What guests liked

  • The property offers a convenient location with plenty of dining options nearby, including fast food and dine-in choices. (9 reviews)
  • Parking was easy and plentiful with plenty of spaces available. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Nice location for shops
Jacob, 1-night trip

10/10 Excellent

Easy parking, Friendly Staff, The building was so clean, pool area was amazing, free cookies, great breakfast ( they need a waffle maker 👨‍🍳). Great location that’s near all.
MAHALA, 1-night trip

10/10 Excellent

We enjoyed Rochester property very much
Karla, 1-night trip

10/10 Excellent

Great staff, clean property.
BO, 1-night trip

10/10 Excellent

nice place and friendly staff for a quick stay while traveling
michael, 2-night trip

8/10 Good

Very satisfied
LIZANDRO, 1-night trip

10/10 Excellent

Nice room with the view 🌧️
Michelle, 1-night trip

8/10 Good

The staff was rude about breakfast
loni, 1-night trip

10/10 Excellent

Great place they even sent a text asking how my stay was thanks
Natlie, 3-night trip

10/10 Excellent

The personal at the front desk.
Robert, 1-night trip

6/10 Okay

The lighting is so dark. Hallways were dirty. This place could definitely use some upgrades. I usually stay at the hotel across the street but decided to give this place a try. I’ll go back to my old place. It’s the same price.
Sarah, 1-night trip

8/10 Good

Near the highway and lots of restaurants
CURT, 3-night trip

10/10 Excellent

Very nice and clean hotel. Friendly staff!
Jacob, 1-night trip

8/10 Good

Nice quiet place
Don, 1-night trip

10/10 Excellent

Very pleased with our stay. We switched from our “regular” hotel in this area, but this is our new one!
Craig, 4-night trip

10/10 Excellent

Weekend away!

We were in the area for a weekend away. Very nice, clean hotel. Room was very spacious as we has a king suite. Staff was friendly and helpful. Close to everything in the city. We would stay here again.
lisa, 2-night trip

10/10 Excellent

The room was spotless and the hotel is in a great safe location.
Kate, 1-night trip

10/10 Excellent

Nice clean property and great beds and bedding, friendly staff and good breakfast.
Joseph, 1-night trip

8/10 Good

Meh Hospitality, Clean Room, Fine Stay

Front desk person was pretty unprofessional. The overall room experience was nice and I would recommend this place for comfort. Breakfast was okay, a decent variety and hours.
2-night trip

10/10 Excellent

I was pleasantly surprised by my stay here. The place was clean and standard BUT the pool was big and warm with plenty of towels and seating. The breakfast buffet was fresh with lots of choices like eggs, French toast, bacon, yogurt bar with fresh fruit, and much more. It was close to all the shopping and restaurants. Would definitely stay here again.
Erin, 1-night trip

10/10 Excellent

Good job
Roujene, 1-night trip

10/10 Excellent

Nice and convenient
Ernest, 1-night trip

4/10 Poor

Very u Outdated and loud hotel.
Alexa, 2-night trip

8/10 Good

We had a king size bed and it was way too soft for our liking.
Debbie, 2-night trip

8/10 Good

Very friendly and overall good experience. We picked the hotel because it had an EV car charger and a bar. The EV charger worked well, but we were disappointed that the bar was closed when we arrived at 9:30 even though it was supposed to be open until 10.
Amy, 1-night trip