Thomas and Tiffany made this stay outstanding. We chose this hotel for its balance of quality rating and price, but Thomas and Tiffany made me GLAD we stayed here. (Which doesn't happen often in our traveling experience)
Thomas displayed thoughtfulness and consideration when placing us in our room. My husband had become ill and we missed our flight to go to the hospital and we needed a hotel for the night. Thomas placed us in a first floor room close to the door and facing away from traffic so we could have a short walk and quiet night while my husband recovered.
Tiffany came through at midnight when we needed supplies. She was ingenuitive, calm, and kind even so late at night.
The room itself was great, too. A fully stocked kitchenette with a stove and full fridge made keeping ourselves fed staying in for the night easy.. We both loved the bed, which is ultra rare (usually if he likes it, I hate it and vice versa)
The breakfast spread was stunning, with hot and cold options and a never-before-seen granola/parfait bar with flax seeds and more!
If we are ever back in Phoenix, we'll definitely think of this MainStay suite first!