The Hog's Back Hotel & Spa Farnham

Not what we expected

We booked an Executive Room but it was tiny and no better than a Travel Lodge. Nothing compared to how the pictures looked online. We even checked with Reception that we had the correct room and apparently we did! It was also dirty - I had to dust the shelves myself before I could put clothes down. The room was really hot (normally I'm quite a cold person too!) there was no A/C and as the room was right next to a main road we couldn't leave the window open at night as it was really noisy. The hotel itself was also very noisy with guests shouting and fighting outside our window even in the early hours of the morning. The food was OK and staff were pleasant, just disappointed overall.

Moya, ทริป 1 คืน, 4 ก.ย. 2021

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Was meant to have a room with good view and a bath but never had that . But once spoken with manager they offered to move us the next day or give us a complimentary evening meal.

Patricia, ทริป 2 คืน, 3 ก.ย. 2021

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Decent Spa and stop over.

We stayed for 2 nights to visit Dunsfold Airfield 1/2 hour away. Was in a renovated family room so clean and good size. Bar area and restaurant are a bit dated by clean and tidy. Breakfast buffet a bit limited but for £6 had worse. Evening menu again limited but what we had was good. Keep a check on your bill, my booking said breakfast included but then told was not so added for £30 for 2 adults & 1 child, then they added another £15 on the second morning. When we had evening meal was charged for 2 steaks when had lamb & steak. Swimming pool and Spa good.

Corrine, ทริปกับครอบครัว 2 คืน, 2 ก.ย. 2021

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Room exceptionally warm. Had to have the fan on all night, window open and curtains open the width of the window to let air in.. Quality of food good, although would have preferred evening meals hot on arrival rather than warm as I'm a slow eater. Surprised there was no lift. We were on the 4th floor. Gym facilities good. Didn't use the pool. Service at Reception was good. Efficient and helpful. Gave us extra milk, tea, coffee on request. Overall happy with our stay.

Jane, ทริป 3 คืน, 1 ก.ย. 2021

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Very friendly, cheerful and helpful staff.

Samantha, ทริปกับครอบครัว 1 คืน, 1 ก.ย. 2021

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Very modern, clean and comfortable. Great facilities and staff very helpful.

Elizabeth, ทริป 1 คืน, 30 ส.ค. 2021

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weekend stay

we checked in quite late, and the self check in worked really well once in our room we noticed that there was no soap and even though we had a family room for 3 there were only 2 sets of towels and 2 cups (maybe children don't wash or drink?) the room itself was clean but the furniture was old and dated and from looked very shabby, varnish was wiped off the wood the beds were comfortable. no bedside table plugs and no USB plugs in the room our room did not look like any on the pictures shown the swimming pool was nice

Marleen, ทริปกับครอบครัว 2 คืน, 28 ส.ค. 2021

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Not happy that we booked for the spa experience and was disappointed that no massages were available plus sauna out of order. Plus no toilet paper in the loo by the pool area. This is a small spa place if you are looking for the wow factor this is not for you. General cleanliness poor. Bar and breakfast staff were good also one of the front reception (Avi) top man.

M, ทริปกับครอบครัว 2 คืน, 21 ส.ค. 2021

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Room for improvement

Booked for a weekend break to celebrate our 5th wedding anniversary, when looking at pictures was expecting a nice modern room which when we arrived turned out to be very outdated. The hotel did change our room without fuss for the second night as explained most of their rooms were now modernised so unsure why we were so unlucky. They really should not sell these rooms or do so at massive discounts because they are not worth the price we paid Anyway - rest of our stay was nice. Good great although a little in the high side price wise but we were in Surrey. The staff were lovely and we had a pleasant stay.

Peter, ทริป 2 คืน, 20 ส.ค. 2021

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Poor hotel.

Very poor, ill equipped and ill staffed to cope with guests. Still using Covid as the easy go to excuse for lack if and poor service.

David, ทริป 2 คืน, 20 ส.ค. 2021

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