I had a great stay. The staff were friendly and attentive to guests. The elevators were a little janky. My only issue was with the bathroom in the room I was in. The toilet flushing mechanism needs replaced and doesn’t flush properly. Also the shower door pushed in and doesn’t close properly. The shower is narrow to begin with and the door should swing outward and then seal shut
Peter
ทริปธุรกิจ 1 คืน
8/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Parker
ทริป 1 คืน
8/10
Average hotel but fair for the price
Tim
ทริปธุรกิจ 1 คืน
10/10
Overall an excellent experience. The only down sides were the sleeping impediments specifically : noise from the swimming pool area and the wall mounted "spotlight" which also serves as the room climate control screen.. it is far too bright for anyone wanting a dark room to sleep in, cover it with a wash cloth or something and its fine.
stephen
ทริป 1 คืน
10/10
Restaurant prices were affordable. Staff was pleasant and gave good customer service. Room was clean.
karen
ทริป 1 คืน
10/10
Jacques Stewart
ทริป 1 คืน
10/10
I had a flight arriving late in the evening and have a long drive once on the ground. Booked this hotel to get a good sleep before traveling the next morning. The room was clean, spacious and best of all quiet. The bathroom was roomy and the water hot. I enjoyed a nice breakfast before getting on the road. The location is the absolute best for getting in or out of JAX. I'll definitely use it again.
Marie
ทริป 1 คืน
10/10
Awesome staff and great stay
Stephen
ทริปธุรกิจ 1 คืน
10/10
Everett
ทริป 2 คืน
10/10
Property was very nice. It is only 20 minutes away from the cruise terminal. The bed was very comfy and the room was well decorated and appointed. Staff was very friendly. The Frequency restaurant was good as well. Even though the hotel is on the airport, the sound wasn't an issue at all.
Christopher
ทริปกับครอบครัว 1 คืน
2/10
The a.c. was set to “on” instead of automatic at 67F. I turned it to heat and it did not work. So slept in a cold room. Woke up at 4AM to get ready for airport and the shower and sink water was Luke warm (cold), so took a cold shower as I was running out of time. Went downstairs to express my displeasures to the desk attendant and she acted like she was writing down the two issues and she did not, so no intention to tell the on coming manager. We would not want to look bad in front of the manager. So I told her I wanted a response and/or my money back and seemed outwardly indifferent all together. I sent a text to the desk person that checked me in, of course - no response. I will never stay at a Hilton hotel ever again as the one prior last year in South Florida was crap too (restaurant).
MARK
ทริป 1 คืน
10/10
I Stay here often when I fly out
Susan
ทริปกับครอบครัว 1 คืน
8/10
The woman at the front desk, I think Dalya (?) was lovely and helpful. The shuttle driver was rude and didn’t even open the door for us when getting on.
Robin
ทริปกับครอบครัว 1 คืน
10/10
Matthew
ทริปกับครอบครัว 1 คืน
6/10
Staff was very friendly upon check in! Thank you. Hotel was okay for a 1 night stay and close to airport. Shuttle worked perfectly, room was okay. Rooms need some TLC, door was sticky and toliet was hard to flush. Breakfast was a typical continental.
Rosann
ทริปกับครอบครัว 1 คืน
10/10
Latonya
ทริปกับเพื่อน 1 คืน
10/10
Charles
ทริป 1 คืน
8/10
Clean facility. Nice staff. Out dated decor.
I felt over priced for local and amenities.
But would recommend based on kind staff.
Cherry
ทริป 1 คืน
10/10
Knobel
ทริป 2 คืน
6/10
Great beds, but trash was left in suite. Room service charged a tip automatically and then wanted us to tip on delivery, too? Ground floor room with patio was surprisingly quiet….really liked that feature.
ผู้เข้าพักจริง
ทริปกับเพื่อน 1 คืน
10/10
Todo perfecto. Únicacion excelente a lado del aereopuerto. Tienen servicio para recoger y dejar en aereopuerto.