We booked 2 rooms for multiple nights a year in advance. The morning of our arrival the hotel cancelled our reservations because they were overbooked, and our credit card had been renewed during the year, so the number they had on file was no longer valid.
No offer to find us other rooms nearby - just an agreement that travel is hard and a suggestion that we should call the third party to resolve the issue because they were busy and had two other reservations they still needed to cancel.
GREGORY
ทริปกับครอบครัว 2 คืน
10/10
breanna
ทริป 1 คืน
10/10
Comfortable clean room and friendly staff.
Leticia
ทริปกับครอบครัว 1 คืน
10/10
Mandy
ทริป 1 คืน
8/10
Darcie
ทริป 1 คืน
10/10
Andi
ทริป 4 คืน
10/10
El hotel esta ubicado en una zona donde hay bastantes restaurantes y comercio en hora pico se tarda mas o menos media hora para llegar al centro de la ciudad y esta bastante cerca del aeropuerto
christian
ทริปกับเพื่อน 2 คืน
10/10
Weekend trip into town to surprise friends. Odd location but no complaints
Dustin
ทริป 2 คืน
4/10
Booked a 4 night stay. On day 3 and no room servicing, asked front desk to ensure room would be refreshed which she assured me it would. It wasn’t. 4 nights, 5 days no service! Place needs a refresh. Pretty dirty throughout common areas. Bed was good
Robert
ทริป 4 คืน
10/10
Lauryn
ทริปธุรกิจ 1 คืน
10/10
Jacquelyn
ทริปกับครอบครัว 1 คืน
10/10
Bernice
ทริปกับครอบครัว 2 คืน
10/10
Staff was wonderful. Hotel very clean. Does show wear in places. Breakfast was very good.
Lynelle
ทริป 2 คืน
10/10
Bryan
ทริป 2 คืน
6/10
Kind of shocked they didnt make the beds . The just came in and replaced the towels and that is it. We did not leave anything on the beds either to interfer with the process of making the beds... it minor but always a nice touch to come back to a room that is put together
MARGARET
ทริปกับครอบครัว 2 คืน
10/10
The ladies at the desk were lovely, helpful and friendly. They gave the impression they loved their job and cared about the people staying at the hotel. Breakfast was good but same both days we were there. Hash to me is a risky thing to serve but maybe popular in the area. Rooms were very spacious and comfortable and bathroom was very clean. Could us some help in the morning when busy cleaning up from breakfast and checking guests out. Would stay again and very close to many activities, food and close drive to downtown Pittsburgh.
Jennifer
ทริปกับครอบครัว 2 คืน
10/10
We was extremely pleased with the service and the room and mostly the incredible staff during our stay
We will be back in the future
Danny
ทริปกับครอบครัว 3 คืน
10/10
It was great! Loved that the breakfast was different daily and yummy! Clean towels daily was great!
Lori
ทริปกับครอบครัว 4 คืน
2/10
Jaklyn
ทริปกับครอบครัว 1 คืน
10/10
Great stay! We are a family of 5 and got comfortably in a suite. The kids enjoyed the indoor pool, we used the business center for work and the free breakfast buffet was great. They provided transportation to and from the airport. They also had an Easter egg hunt for the kids and the best part was how friendly the staff was, form the cleaning crew to the feline desk and kitchen. Thank you for a great stay!
John
ทริปกับครอบครัว 2 คืน
10/10
Gary
ทริป 1 คืน
10/10
This will always be our choice when visiting Pittsburgh! I started staying here because I could bring my dog. He has since passed, but this time I brought my boyfriend and his kids and we met up with his parents from Ohio and we're already planning to come back. The staff really made our visit special, especially Stephanie and Brianne. I didn't get everyone's names, but everyone we encountered was very friendly. The breakfast and pool were also great and we love the rooms. Can't wait to come back for our next visit. Thank you for a great stay!
Gwendolyn
ทริปกับครอบครัว 3 คืน
2/10
No takeout coffee, breakfast was barely minimal, not worth the price