The staff is very friendly and helpful, especially the receptionists. We had problem with the TV in the room, and after complaining we got another room. The 1st room had also some unpleasant smell and the 2nd room was a little bit better. The Foaye and the breakfast area look really good, but the rooms, elevator, the common areas need work. The rooms have updated floors, but the bathrooms were a bit neglected. We stayed 3 nights and they never cleaned the room or changed the towels. The breakfast was ok.