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Hotel Silken Ciudad de Vitoria

4.0 star property
City-center Vitoria-Gasteiz hotel with restaurant

Choose dates to view prices

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Reception
Bar (on property)
Lobby
Spa
Located in Lovaina, Hotel Silken Ciudad de Vitoria offers a haven with dry cleaning/laundry services and bike rentals. Enjoy lunch or dinner at the on-site restaurant Vitoria, grab a coffee from the cafe, then unwind in the garden. With high-speed WiFi and helpful staff praised by previous guests.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • Parking available
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Minibar
$79 nightly
The total price is $87
Sep 14 - Sep 15
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Double Room (Silken Club)

1 bedroom, down comforters, minibar, in-room safe

Club Double Room (Silken Club)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Parking Included)

1 bedroom, down comforters, minibar, in-room safe

Double Room (Parking Included)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony

1 bedroom, down comforters, minibar, in-room safe

Suite, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Separate bathtub and shower
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Deluxe Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

1 bedroom, down comforters, minibar, in-room safe

Club Double Room Single Use (Silken Club)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (extra bed for a child)

1 bedroom, down comforters, minibar, in-room safe

Standard Double Room (extra bed for a child)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

1 bedroom, down comforters, minibar, in-room safe

Suite, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
Rainfall showerhead
  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

1 bedroom, down comforters, minibar, in-room safe

Junior Suite (1 adulto)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Eco-friendly toiletries
Hair dryer
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, down comforters, minibar, in-room safe

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

1 bedroom, down comforters, minibar, in-room safe

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Rainfall showerhead
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, down comforters, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use (Parking Included)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 1
  • 2 Large Twin Beds

Similar properties

Lobby lounge

B&B Hotel Vitoria General Alava

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 36 reviews
$81 nightly
The price is $90
Oct 1 - Oct 2
Total with taxes and fees
B&B Hotel Vitoria General Alava
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About the neighborhood

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

What's nearby

  • Armory Museum of Alava - 3 min walk - 0.3 km
  • Virgen Blanca Square - 8 min walk - 0.7 km
  • Plaza de Espana - 9 min walk - 0.8 km
  • Mendizorroza Stadium - 13 min walk - 1.1 km
  • Cathedral of Santa Maria de Vitoria - 13 min walk - 1.1 km

Getting around

  • Vitoria (VIT) - 20 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria-Gasteiz Station - 10 min walk
  • Nanclares-Langraiz Station - 21 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Silken Ciudad de Vitoria - ‬1 min walk
  • ‪Taberna Carey - ‬5 min walk
  • ‪Bertiz Avenida - ‬6 min walk
  • ‪Restaurante KoTarro - ‬7 min walk

About this property

Hotel Silken Ciudad de Vitoria

Located near a train station, Hotel Silken Ciudad de Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests looking for a bite to eat can check out Vitoria, which serves lunch and dinner. Other features include a snack bar/deli and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 17 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Piano
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Vitoria - This restaurant serves lunch and dinner. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person

Parking

  • Self parking costs EUR 17 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Does Hotel Silken Ciudad de Vitoria offer free cancellation for a full refund?

Yes, Hotel Silken Ciudad de Vitoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Silken Ciudad de Vitoria?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Silken Ciudad de Vitoria?

Yes. Self parking costs EUR 17 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Silken Ciudad de Vitoria?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Silken Ciudad de Vitoria and nearby?

Hotel Silken Ciudad de Vitoria has a garden.

Are there restaurants at or near Hotel Silken Ciudad de Vitoria?

Yes, there's an onsite restaurant, Vitoria.

What's the area around Hotel Silken Ciudad de Vitoria like?

Hotel Silken Ciudad de Vitoria is in Lovaina, a short 6-minute walk from Armory Museum of Alava and 8 minutes' walk from Virgen Blanca Square.

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Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Bathroom
Air conditioning
Bed
Service staff
Old town
Parking

What guests liked

  • Breakfast was excellent with good choices at the buffet. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Excellent location

Great location. Did not benefit from any discounts, as a silver member of hotels.com. there are plentiful free parking places near the hotel, which was beneficial. Overall, a nice two night stay
HOWARD, 2-night trip

10/10 Exceptional

Nice and beautiful hotel in city centre,
Alexia, 1-night trip

10/10 Exceptional

It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Alejandra, 1-night trip

8/10 Very good

Great one night stop in Vitoria

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Paul, 1-night trip

10/10 Exceptional

Beautiful hotel.

Great experience and pleasant stay. Definitely recommend.
Younes, 1-night trip

10/10 Exceptional

Excellent
Gemma, 1-night trip

10/10 Exceptional

Excellent

Everything splendid
David, 1-night trip

8/10 Very good

Good location Needs a gym
eduardo, 2-night trip

8/10 Very good

The hotel was OK
Antonio, 1-night trip

10/10 Exceptional

Fab place! Nice staff great location.
Mary, 1-night trip

8/10 Very good

Close to center with restaurents/tapas bar around
Peter, 4-night trip

8/10 Very good

Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely
john, 2-night trip

10/10 Exceptional

The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Katherine, 2-night trip

10/10 Exceptional

Good Place

It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent !
Philip, 1-night trip

10/10 Exceptional

Comfort and convenience

My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
S, 1-night trip

10/10 Exceptional

A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
2-night trip

10/10 Exceptional

It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Kathleen, 1-night trip

10/10 Exceptional

Excellence in service, cleanliness and appearance
Julio, 1-night trip

8/10 Very good

Personal amable
BIBI, 1-night trip

8/10 Very good

Centrally located to the city center. Terrible checkin and out process. Despite regular visits to this hotel they still request passport/company details during checkin process. Additionally making a copy of passport by the frontdesk person is NOT allowed by law! You never know when the database gets hacked and where this data is going to!
Peter, 4-night trip

6/10 Good

Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Juan Diego, 1-night trip

2/10 Poor

Itoria

AC was nor working 1st night. Told front desk next morning “We’ll fix it” Next night AC still not working. Asked front desk next morning they said “Could not get into room because do not disturb sign on door” I say not true, I said “How did you make the bed if sign was there?” Lyer!!!
Peter, 2-night trip

4/10 Fair

Repeat stay - sadly also likely our last…

Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Neil, 1-night trip

10/10 Exceptional

Un cadre tres agréable avec une belle architecture
PASCAL, 1-night trip

10/10 Exceptional

Gran hotel en el centro

Bonito hotel y muy centrico
Mikeldi, 2-night trip