Does Garner Hotel Cologne East by IHG offer free cancellation for a full refund?

Yes, Garner Hotel Cologne East by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Garner Hotel Cologne East by IHG?

Yes, dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Garner Hotel Cologne East by IHG?

Yes. Self-parking costs EUR 4 per day. Parking spaces may be limited.

What are the check-in and check-out times at Garner Hotel Cologne East by IHG?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. There's a charge of EUR 15.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15.00 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Garner Hotel Cologne East by IHG and nearby?

Have fun during the warmer months with activities nearby such as hiking.

What's the area around Garner Hotel Cologne East by IHG like?

Garner Hotel Cologne East by IHG is a short 9-minute walk from Brueck Mauspfad U-Bahn and 2 minutes' walk from Bergisches Land Nature Park.

Garner Hotel Cologne East by IHG, Cologne: Info, Photos, Reviews

10/10 Exceptional

17 May 2025

Staff helpful and room was great

Adam william, 1-night trip

4/10 Fair

23 Sep 2025

Second time in this hotel, first visit earlier this year, was all good everything! This time our check in so terrible, waiting about 35 minutes, only 3 another gest checked in!!! The receptionist, looking like no idea what to do! No television service in the room, only one of socket had electricity! Parking situation absolutely terrible, for extra €4 for one night! Never going back for ever! Good prices, but not recommend!!

peter, 1-night trip

10/10 Exceptional

30 Apr 2025

Lovely quiet and spacious dark rooms for perfect rest. Generous breakfast. A bit far to public transport, but all together super good choice

Moumina, 1-night trip

8/10 Very good

17 Mar 2025

Parking possible for free near to the hotel. 15 Minutes driving to the fairground. Perfect Budget Hotel !

Kurt, 3-night trip

10/10 Exceptional

21 Jun 2024

Nice hotel

Clean and friendly hotel

Michael, 3-night trip

2/10 Poor

17 Jul 2025

They changed my reservation after I received

Hamid, 1-night trip

6/10 Good

1 Jul 2025

It’s having work done and it does not have AC as the weather was very hot. No bottled water was offered

Jessica, 2-night trip

10/10 Exceptional

21 Aug 2024

Really was lovely reception. He was very helpful me. Also the room was good servis and clean perfect. Food breakfast was lovely

Miroslav, 4-night trip

8/10 Very good

25 Dec 2024

The overall condition and service were satisfactory. It was just 10 to 15 minutes to the airport by Uber and was 10 minutes walk to the tram station leading to the town centre.

Bobby, 3-night trip

8/10 Very good

17 Feb 2024

Last minute stay

Travelling throughout Europe, needed a last minute stay near Cologne, ideal location and to have breakfast included for the price was a real bonus.

Gavin, 1-night trip

4/10 Fair

13 Apr 2025

Bland and outdated. Looks amazing from outside

Just bland, outdated, quilts too small for beds. Slept fine without any issues. Which is all needed. But don’t expect luxury here. Breakfast included is as basic as it gets. Receptionists need to understand what “friendly” means, as I’m sure there isn’t the need for training in that!

Mark, 2-night trip

10/10 Exceptional

15 Sep 2024

Very happy

Anna, 1-night trip

4/10 Fair

30 Oct 2024

Expensive parking. Two times €4 (15.00u - 07.30u)

Arnoud, 1-night trip

6/10 Good

24 Feb 2024

First before sleeping we had to hit 10 bugs, brrrrr

Harrold, 1-night trip

4/10 Fair

8 Jun 2025

Very disappointing. When we arrived they told us we where booked out to a different (better) hotel in a different oart of town. But we booked this hotel because we had a birthday party close to this hotel. The receptionist couldn't offer a solution. Also they didn’t want to pay for the extra parking at the new hotel and the transport to our party and back. There was no manager. The receptionist couldn’t reach anyone to help him. After 45 minutes someone called him back. Situation was than solved in 2 minutes hut we had been waiting for almost 50 and running late for our party. Rooms are 20 years past their expiration date. The hallways are smelly, stains in carpets everywhere. A lot if dust in the room. Showerhead only works partially. If its not for the location, choose a different hotel.

Stephan, 1-night trip

8/10 Very good

12 Jan 2024

I enjoyed my stay. However it was very difficult to exchange with one of the receptionist. A very tall lady with a veil. She was not helpful at all. I did not got to get her name.

Koulibaly, 4-night trip

2/10 Poor

6 Jan 2025

It's not what it seems to be ,your nightmare

If you want to be scammed,book a room at this hotel ,I'm very surprised Hotels.com do business whit this sort of hotels.i booked and payed for a family room and when I turn up the room was giving to someone else.so they send me to a different hotel (part of their group ) in the middle of the town (very old and very noisy ,so the scam is :they advertise whit some old photos for a quiet place and when you turn up there they would tell you "we apologize for any inconvenience but we can give you a room at the other hotel for no extra charge."the other hotel nobody wants to book there as is terrible (old ,dirty,the beds are terrible )

Petra, 1-night trip

2/10 Poor

20 Sep 2024

The carpet by the bed was wet and stained, dirty carpet, silverfish insects and nosiness, a water pipe ran through the room that made a loud noise anytime the room upstairs used water. People were talking and smoking outside our window which we had open because it was hot and the lobby smells like cigarette smoke.

Karen, 1-night trip

2/10 Poor

26 Dec 2024

The rooms and furniture all smelt like decomposing bodies, making me insanely nauseous. Shower wasnt turning on and the amount of grimey stains and foul odour would be enough to deter any future guests at this “Hotel” i tried getting a refund and the manager insisted on giving me a new room as if that would make anything better. Also blocking the door to prevent me from leaving is insane and weird to do. I wouldnt even let a dog stay here as it was that bad. Definitely never coming or even recommending this place to anyone and would advise to keep away as its quite literally in the middle of nowhere.

TAINA, 7-night trip

6/10 Good

24 Oct 2024

We came in late around 9:00pm and exhausted from walking all day and riding the train. The walk was a little further than I thought it would be from the station especially at night but we had no issues and found it although the property was dark and no lights to show the entrance and path to the hotel. Check in was quick and courteous. The room was clean. No air conditioner as advertised so we opened the window to get a little cool fresh air and to cool the room a bit but tried closing it 10 minutes later and it wouldn’t latch and was broken. The gentleman downstairs came to help and he did get it shut although you could still hear some traffic noise. We bring a noisemaker machine everywhere we go so no worries for that. The bed was hard and not too comfy to sleep on. Breakfast was basic breads, deli meat and cheese, yogurts, fruit cocktail, and cereal.

LaDonna, 1-night trip

4/10 Fair

28 Apr 2024

Unfriendly service…

The check in service by the night staff was extremely unfriendly. We arrived at 9 pm at night and there was no other guests waiting just a night manager who kept us waiting for over 10 minutes whilst he did paperwork unrelated to us. Communication was limited and stilted and other communications with reception related to ordering taxis were extremely unfriendly. At check out on Sunday at 11 am the desk was unattended for 10 minutes again whilst our taxi was waiting to check out.. I would advise more staff training from management in this hotel

Conor, 2-night trip

4/10 Fair

24 Sep 2024

We are a couple who booked a business room with queen bed. When we arrived we were greeted in a non-welcoming way. The receptionist claimed that he had already turned off the computer and we therefore would have to wait until another receptionist would start his shift, in order to check in. The room we received was a room with two separately located single beds. When advising the receptionists of this, they were completely unbothered, and said that the booking of a double bed is „only a request“ and not an actual part of the booking. Only after insisting on a double bed, after a long discussion with these receptionists, they advised us that another business room is not available, and offered another, smaller room with a double bed as an alternative. We did not receive any compensation for these issues, not even an apology was made.

Lukas, 1-night trip

10/10 Exceptional

4 Oct 2025

Gut, günstig

Gerne wieder, alles bestens

Markus, 1-night trip

6/10 Good

29 Sep 2025

Parken auf der Strasse, vor dem Haus o.k.Das Frühsdtück Super. Der Empfang am Anreisetag top. Habe am Anreisetag bezahlt, incl. Kulturförderabgabe, die der Mitarbeiter am Empfang am Samstag beim ausschecken nochmals abkassieren wollte, da er von nichts eine Ahnung hatte und meinte die Rechnung wäre falsch und ich müsste nochmal zahlen. Kein Grund wiederzukommen bei solchen Mitarbeitern.

Henry, 3-night trip

6/10 Good

19 Sep 2025

Leider waren viele Zimmer bei check in nicht fertig. Der Fernseher funktioniert nicht

Andrea, 1-night trip

Garner Hotel Cologne East by IHG

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