ซอนเดอร์ - เดอะ ฮอกก์ พาเลซ

A better way to stay ;)

Honestly, one of my favorite places. Clean, confortable, pretty and modern. No view but not a “view” city. Easy and amazing communication. They even texted me here and there and we had a small request and they sent someone. Also full kitchen and laundry with detergent and dishwasher pods. Would love to come back to their properties.

Nahe, ทริปกับครอบครัว 3 คืน, 3 เม.ย. 2021

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GREAT EXPERIENCE. ALTHOUGH CHROMECAST WASN'T WORKING, THE DRYER HAD A BROKEN PART AND THE BATHROOM HAD A LEAK

ทริปกับครอบครัว 2 คืน, 20 มี.ค. 2021

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happy home

Wonderful felt like a downtowner!!

Cammia, ทริปกับครอบครัว 2 คืน, 24 ธ.ค. 2020

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Will forever stick with Sonder

I really enjoyed my stay at the Sonder property. I felt secured in knowing my car was safe in the parked garage. It was quiet, clean, provided everything we needed in the room for our stay. I liked how modern the room was. I liked the contactless check in. My plan is to only book with Sonders when ever i go out of town. Way better than a hotel

Latidrua, ทริป 2 คืน, 11 ธ.ค. 2020

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I booked Sonder the Hogg Palace in downtown Houston for my boyfriend’s birthday weekend. We thoroughly enjoyed our stay. The building was nice and secure. The unit was spacious and clean. The aesthetics and atmosphere were everything. It looked just like the pictures from my reservation. There was free parking for Sonder guests in the garage attached to the building (make sure to park in spots marked with an “s” or get towed). We walked a short stroll for dinner the second night of our stay. It was nice to be located near different eateries and shops. We also walked right up the street to a CVS. A minor issue was that the batteries to the key pad to enter my unit were dying so it was difficult entering upon arrival. The building’s security called someone from Sonder and they had someone within 30 minutes to change the batteries- problem solved! Also, the WiFi was incredibly slow so watching tv was a bit of a hassle. Lastly, the water in the shower did not stay hot very long. My boyfriend didn’t mind bc he takes quick warm showers. Overall, we were very happy with our stay. He enjoyed his birthday and still tells me what a great time he had (our stay was just last weekend lol). We will definitely book again with Sonder! Possibly at the same location.

Tabitha, ทริปโรแมนติก 2 คืน, 4 ธ.ค. 2020

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Worth it.

A very pretty studio and has an open floor plan. Loved how the garage (for parking) was gated at night so I didn’t have to worry about my car being on the street. Check in was a little confusing. Wish in the emails that they told me I needed to download the Keycafe app in order to get the code to get the access key. Other than that, very simple. Had a great stay with my 3 friends and I. Beds were a little uncomfortable but after a long day it does the job. Only thing I want to complain about was that some workers came knocking on our door randomly and asked to come through the room to go to the roof/patio to take pictures of something. Was very odd and scared us (4 girls) for Sonder not to communicate with us about the encounter. At first we tried to ignore them but they kept knocking and trying to get into the apartment for 5 minutes. Just wish that we were notified ahead of time.

Madison, ทริปกับเพื่อน 2 คืน, 23 มิ.ย. 2020

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Initially was apprehensive because front desk was not helpful had to go back a second time to it was your social OK I got your information

Constance, ทริปกับครอบครัว 2 คืน, 5 มิ.ย. 2020

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My wife and I had a great stay here multiple times. I travel for work and Sonder has been a great home away from home.

Jeremiah, ทริปกับครอบครัว 5 คืน, 9 เม.ย. 2020

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The property was spacious, Disappointing 1 tv in the whole house, that only was able to stream from your telephone, the water when i tried to fill the ice cubes was dirty brown, i have photos, also the people next door came in so drunk at 4 a.m, the beds were super hard and you couldn't sleep at all. I had to get help to get in and out of the property because we only had 1 key fob and I had to get another one. I would not stay there again... I think there should have been some compensation for all these issues.. If your phone is dead you can't watch TV...also there is no ice machine in the building to get extra ice, the light bulbs in the bathroom were almost all out, there was only 1 workiing, and they came the next day to fix it, cause you couldn"t see to do your makeup, and there was so much construction outside it was loud from early morning and through the weekend.

Pam, เดินทางเพื่อทำธุรกิจ 5 คืน, 3 มี.ค. 2020

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Great, but strange check-in process

I absolutely loved the property. It was a loft that was very roomy and comfortable and even included a washer/drier. Two main drawbacks: 1) Check-in was a nightmare because I did not read the fine print of my confirmation that required me to get 'qualified' to stay at a Sonder property. So when I showed up a little after 5 pm to the property, the doors were locked and when I pushed the 'call button,' there was no response. So here I was with my 2 suitcases and briefcase on the street trying to figure out how to get inside. Long story short, I was able to use my phone to get qualified and after about an hour, I was safely in my room. That was a MAJOR hassle. 2) The large screen TV did not have TV channels available. Luckily it allowed me to use my Netflix account or I would have been without movie entertainment. Once I got inside the property, it was a great stay although I still felt vulnerable to the FOB entry key because while it worked, I didn't like the idea of being locked out without a front desk to go to -- since there are no hotel employees on site. Perhaps a special email could be sent to Hotels.com guests to warn them of these 2 issues. As I said, once I got through the technological trap, my stay was fantastic and the loft was amazing!

ทริป 4 คืน, 19 ก.พ. 2020

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