โรงแรมแชงกรี-ลา เชียงใหม่

Nice view of the city with the mountains beyond. Nice pool but closed too early. Very elegant building and very clean. Staff is friendly and attentive and most speak excellent English.

Overall is very good, especially front desk staff is excellent service

Brilliant place .Brilliant staff.Brilliant food .Brilliant buiding.Brilliant bedrooms .Absolutely fantastic place ..Had a terric stay .100 percent going back .Can't, wait .

Staff go out of their way to please you. Club lounge was closed due to decreased activity of the hotel and relocated to lobby area therefore not as exclusive but Understandable. They provided any cocktail you wanted during evening drinks which is a plus although unsure if they do that normally. Plenty of selection in restaurant for breakfast. Good location in old town for night market. Don’t get a facial at Dr Tida as waste of money. Chi spa also had a special on whilst we were there any it was an excellent massage. Bed is a little hard but good pillows and room spacious although showing some signs of aging.

Shangri-La Hotel in Chiang Mai was fantastic. After a 2 week vacation, it was nice to end here. Room was fantastic, service was amazing. My 6 year old son had a great time at the pool and the kid's camp opportunities. Food was excellent in all areas we tried! Will definitely stay here again!

I liked the friendliness of the staff but thb360 for a small beer??? Really??? And can a hotel in a small city in a middle of nowhere charge more for breakfast than Waldorf Astoria in New York???

May be I set my expectation too high as I had stayed in Shangri-la Singapore before. The picture showing the exterior is very nice but the actual resort is somewhat smaller than I expected. The room is okay except the upper floor was in maintenance and I would need to leave the room during the day to avoid the noise. In general, it is an okay hotel.

Excellent staff. Eapecially those in Horizon Club Lounge - Frame and George and others whose names we didn’t catch - Sorry!

Excellent room, service and clean. Very clean, excellent breakfast.

Pros: nice hotel grounds, great staff, great location to airport and market Cons: food was not good