The front desk manager was amazing. Friendly, available, and knowledgable about local restaurants.
The shower in our room was odd (we were warned), and the way it had been installed meant that there was no way to avoid getting the floor very wet if you showered. But Mary, our front desk maven, gave us extra towels to help with that.
While we did hear the folks upstairs walking around, even though we were on the first floor and near the lobby, we couldn't hear the folks who were hanging out there once we got to our rooms. Despite it's proximity to a very busy street, the room was quiet.