Great location and a pleasant stay, but a few letdowns
I had a very pleasant stay at this hotel. The location is excellent — convenient and easy to get around — and the hotel itself is new, well-maintained, and thoughtfully designed. The room was spacious, clean, and very comfortable, which made my overall experience enjoyable.
However, there were a few aspects that didn’t quite meet expectations for a hotel of this level. First, the breakfast was underwhelming. The quality and variety offered simply don’t match the standard set by the rest of the hotel. Additionally, the organization and availability of the breakfast service could be significantly improved.
Another disappointing point was the parking policy. Despite being a large property with plenty of space, the hotel charges $25 per day for parking inside the hotel grounds — which are managed by the hotel itself. I found this quite unreasonable and unexpected.
Lastly, the quality of the toilet paper was surprisingly poor. For a hotel of this category, it’s shocking to see such a basic amenity overlooked to this extent.
In summary, while the stay was overall positive and I appreciated many aspects of the hotel, there are some areas that definitely need attention to bring the guest experience up to the level the hotel promises.