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Hotel El Paso

2.5 star property
Hotel in the heart of El Paso

Choose dates to view prices

Located close to Sunland Park Mall, Quality Suites University offers a convenient and welcoming atmosphere. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind by the fireplace in the lobby. With dry cleaning services, RV/bus/truck parking, coffee/tea in the lobby and an elevator at your disposal.

Reviews

6.0 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Free parking

Main amenities (11)

  • Daily housekeeping
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Newspapers in lobby (surcharge)

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$48 nightly
The total price is $56
Jan 1 - Jan 2, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Twin Futon

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

Similar properties

In-room safe, desk, soundproofing, iron/ironing board
Super 8 by Wyndham El Paso Airport
  • Pool
  • Free breakfast
  • Airport transfer
  • Pet friendly
7.2 out of 10, Good, 3,175 reviews
$47 nightly
The price is $55
Dec 31 - Jan 1, 2026
Total with taxes and fees
Super 8 by Wyndham El Paso Airport
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About the neighborhood

Map
949 Sunland Park Dr, El Paso, TX, 79922

What's nearby

  • Bob-O's Family Fun Center - 3 min walk - 0.3 km
  • Sunland Park Mall - 7 min walk - 0.6 km
  • El Paso Desert Botanical Garden - 2 min drive - 1.9 km
  • Western Playland Amusement Park - 2 min drive - 3.1 km
  • Sunland Park Racetrack and Casino - 3 min drive - 3.1 km

Getting around

  • El Paso International Airport (ELP) - 23 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 58 min drive
  • El Paso Union Depot - 13 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Circle K - ‬18 min walk
  • ‪Twin Peaks - ‬6 min walk

About this property

Hotel El Paso

At Hotel El Paso, you'll be within a 15-minute drive of Sun Bowl Stadium and Paso del Norte International Bridge. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails.

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Shopping mall on site

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Safes in guestrooms can be used for USD 2.00 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso

Frequently asked questions

Does Hotel El Paso offer free cancellation for a full refund?

Yes, Hotel El Paso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel El Paso?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel El Paso?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel El Paso?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel El Paso?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (3-min drive) is nearby.

What is there to do at Hotel El Paso and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.

What's the area around Hotel El Paso like?

Hotel El Paso is in Northwest El Paso, a short 14-minute walk from Sunland Park Mall and 6 minutes' walk from Bob-O's Family Fun Center.

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Reviews

Hotel El Paso Reviews

6.0

Good

5.8

Cleanliness

8.4

Location

6.8

Staff & service

5.8

Eco-friendliness

5.6

Property conditions & facilities

Popular mentions

Room
Elevator
Breakfast
Service staff
Bed
Bathroom
Shower
Vat
Weather
Children

Reviews

10/10 Exceptional

Smooth check in, clean room
Mirza, 2-night trip

8/10 Very good

We were pleasantly surprised how clean and nice our room/suite was considering how the appearance was from the outside. The hotel was located at a great location and you can see that renovations are being made.
Veronica, 3-night trip

10/10 Exceptional

Nice for the money just needs updating

Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Linda, 1-night trip

10/10 Exceptional

Great Staff. Very Friendly. Would definitely stay again
Jeannine, 2-night trip

10/10 Exceptional

The staff was courteous and were a great help whenever I needed it. And there was a fantastic breakfast selection on offer
Darien, 1-night trip

10/10 Exceptional

The Staff is a key factor to this Hotel
Jorge, 2-night trip

10/10 Exceptional

Nice and warm place, maintenance needed, but it´s a good option . I loved that my window was near the 1-10, but it was really quiet.
juan carlos, 2-night trip

10/10 Exceptional

Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep
Echo, 1-night trip

8/10 Very good

It could of been cleaner, service was great. We were treated well and concerns were taken care of
Flor, 1-night trip

8/10 Very good

Hotel was OK, clean, the rooms are spacious, comfortable and quiet (even though the location is right next to the freeway); however, the bathroom felt dated, in need of renovation. And since the hotel does not have room service, I did not feel it necessary to leave a mandatory deposit of USD $50 per night.
Jose, 1-night trip

4/10 Fair

I saw that it’s in a construction state but the conditions were awful. Stains everywhere and outdated in every sense. I have about -10 pictures that support these statements. Really bad shape all around. I think this location will bounce back being in a prime location - with twin peaks in walking distance, there are some nice options. As far as the hotel goes, they should really shut it down until the upgrades are completed. I stayed in other locations for the same amount paid here, that have 3x better amenities. I should really get my money back as I checked out the second I woke up In the middle of the night. El Paso is a work in progress and I would to see this location thrive…. Side note, cats everywhere outside. I’m rooting for a remodel here.
Daniel, 1-night trip

10/10 Exceptional

Excellent place to stay, from the beginning friendly guest service at check in, loved the indoor pool and spacious clean rooms. I felt comfortable and relaxed my whole stay. Only thing was the ice machine did not work and the water vending machine took my money and didn't give me anything. But other than that this hotel is in a great location right off the freeway and I would stay here again and again. Also excellent price!
KAREN, 1-night trip

8/10 Very good

Bed was comfortable. Place is nice. Mattress in pull out was dirty. Pull out couch was dirty. That place could be better maintained. Won’t keep me from coming back though.
Liza, 1-night trip

6/10 Good

The room had good space. Washroom was outdated and not very clean
danby, 1-night trip

6/10 Good

Ehh.

The service and front desk staff were very nice but the cleanliness is horrible
Mauricio, 1-night trip

6/10 Good

not a good service, breakfast was bad poor and it wasn´t enough for all guest at the moment
miguel, 2-night trip

6/10 Good

I’ll remember the hair and those eggs…

Check in and out was excellent. The staff is friendly and efficient. In the room, shower was not very clean. Hair everywhere. Bottom of the bathtub pretty much grey. The breakfast is terrible, flavor wise, staff that runs it is not friendly.
Mario, 1-night trip

6/10 Good

Property needs remodel bathroom are falling apart mold coming up in restrooms elevator wasnt working had too cary my kids up threw stairs Customer service was good !
Bryant, 2-night trip

6/10 Good

Overall the hotel was ok, room for family was comfortable. Only thing was breakfast. Coffee was cold and toaster only one side worked. Had to wait to use. Vending machines were not working no Ice on 3rd floor.
Bernadette, 3-night trip

4/10 Fair

The front desk staff was very friendly and helpful. However the building is run down, and the room was very dirty. The bathtub was extremely dirty the sheets and pillows had stains. The tables, coffee tables and microwave countertop was dirtty a d sticky like it was never wipped or cleanes. There was rat poop on the beds
Maricruz, 2-night trip

2/10 Poor

The front desk staff was accomodating, upon checking in to our room we open the door and the room was never cleaned so we got moved another room. The restroom was very dirty, the shower and tub was moldy. Asked for another room nothing was available besides a smaller room so just sucked it up for the night stay.
Arnold, 1-night trip

2/10 Poor

Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
paulo, 2-night trip

4/10 Fair

Building needs updated. Pool was never open and when we took a look it looked dirty. Breakfast was cold bread was hard, no fruit at all. Room did not have smoke detector. Couch in room was dirty with stains. Had to take my key to front desk to re-program 2x and the girl that did it the 2nd time did not say a word to me even though i said please thank you have a good afternoon, did not get a word from her at all. Like the area where it’s located due to having options where to eat and shop.

6/10 Good

We will start with the positive: * The bed was comfortable * A/C worked well * Breakfast was eggs, sausage, yogurt, bread options, cereal, and make your own waffle Bad: * They are doing remodeling which was never disclosed * The hotel was dirty (this seems to be a El Paso thing) * Fire Alarm went off multiple times from 7:45am till 8:30am. (We had left at 8:30 so not sure after) * Pool closed * Ice machine broken * Our door had no deadbolt or chain lock option At the end of the day it was a place to sleep but our family will more than likely try to never stay in El Paso as we travel. The lack of transparency is disappointing and based on the bad feel like the price should have been different.
Ben, 1-night trip

4/10 Fair

this staff is amazing.the hotel itself was horrific. the indoor pool would be opened and closed. should have remained closed there was a film on top of the water with brown fuzzy stuff along the bottom. one staff member advised us it was not safe. that they wouldn’t get in it. health department needs to check out that pool. no laundry for guests as advertised in the room the bed frames are sticking out so prepare to either bruise, scratch or cut your shines and feet. the couch was stained. the shower floor has mildew. shower curtains moldy we found a nice hairball in the bathroom as well. not to mention the big bubbles above the shower from the room upstairs. carpets are scary as well. i feel so bad for those employees busting their butts to help their guests the best they can with the conditions of the building itself. whoever owns this ought to compensate that staff. then be held accountable for the condition inside.
Robert, 5-night trip