4/10 พอใช้
7 พฤศจิกายน 2024
The room we paid for was different from the picture. Instead of a sofa, a bunk bed was in the separate sitting area. The manager was not helpful saying it was not their fault fault that the picture was not updated and threatened to walk away instead of resolving the issue by accusing my husband speaking loudly at him. He suggested us pay for an upgrade. We refused and he downgraded us, but telling us he had upgraded us with no extra charge. I had seen the pictures of the types of room when i booked the hotel so i knew we were downgraded. The breakfast was not good. The room floor is severely slanted.
Anthony
Anthony, ทริปโรแมนติก 3 คืน
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