Near the historic Nijō Castle, RESI STAY Mayu Grace Hotel offers a comfortable retreat. With free in-room WiFi, guests can stay connected while appreciating the convenience of luggage storage and concierge services. The helpful staff has left a lasting impression on previous guests.
RESI STAY Mayu Grace Hotel offers a great location, putting you within a 15-minute walk of Nijō Castle and Shijo Street. Apartments feature kitchenettes, flat-screen TVs, and premium bedding. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Nijojo-mae Station is 5 minutes and Karasuma Oike Station is 7 minutes.
At a glance
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Property size
23 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests who wish to purchase breakfast during their stay must pre-order breakfast at least 3 days in advance. Breakfast is served in guestrooms; an additional service fee of JPY 500 applies for each delivery.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Designated smoking areas (fines apply)
Property amenities
Internet
Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Kitchenette
Refrigerator
Stovetop
Microwave
Free tea bags/instant coffee
Electric kettle
Cookware/dishes/utensils
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Free toiletries
Hair dryer
Toothbrush and toothpaste
Bidet
Towels provided
Slippers
Entertainment
40-inch flat-screen TV with digital service
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 31
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Safe
Housekeeping (on request)
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Front desk (limited hours)
Free bottled water
Location highlights
Near a metro station
In the business district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
23 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Children & extra beds
Cribs/infant beds are available for JPY 12000 per stay
Guests must contact this property in advance to reserve cribs/infant beds
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mayu Grace Hotel Kyoto
Resi Stay Mayu Grace Kyoto
RESI STAY Mayu Grace Hotel Kyoto
RESI STAY Mayu Grace Hotel Aparthotel
RESI STAY Mayu Grace Hotel Aparthotel Kyoto
Frequently asked questions
Does RESI STAY Mayu Grace Hotel offer free cancellation for a full refund?
Yes, RESI STAY Mayu Grace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at RESI STAY Mayu Grace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at RESI STAY Mayu Grace Hotel?
Sorry, there's no onsite parking at RESI STAY Mayu Grace Hotel.
What are the check-in and check-out times at RESI STAY Mayu Grace Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at RESI STAY Mayu Grace Hotel and nearby?
Recommended spots to visit include Mikane Shrine (3-min walk) and Nijō Castle (8-min walk), along with Kyoto Imperial Palace (1.2 mi) and Gion Corner (1.8 mi).
Does RESI STAY Mayu Grace Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around RESI STAY Mayu Grace Hotel like?
RESI STAY Mayu Grace Hotel is in Downtown Kyoto, a short 5-minute walk from Nijojo-mae Station and 8 minutes' walk from Nijō Castle.
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Reviews
RESI STAY Mayu Grace Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
9.4
Staff & service
9.0
Eco-friendliness
9.4
Property conditions & facilities
Popular mentions
Room
Location
Bathroom
Subway
Clean room
Taxi
Service staff
Bus
Walking
Kitchen
Reviews
8/10 Very good
Aug 4, 2025
Friendly and helpful staff
Lovely hotel, very friendly staff, spacious with a balcony, beds however where horrendously uncomfortable.
Sam
Sam, 3-night trip
10/10 Exceptional
Apr 24, 2025
Huge room (consider in Japan market), proper kitchen, quite, clean, helpful reception ,we had a wonderful stay
Jie
Jie, 7-night trip
10/10 Exceptional
Jun 9, 2025
Excellent and spacious rooms. Very comfortable for a family of three.
Jai
Jai, 5-night trip
10/10 Exceptional
Jun 19, 2025
Very smooth check in and detailed explanation by the staff. Super spacious room and very convenient location, that is 7-8 minutes walk from subway station.
Togrul
Togrul, 6-night trip
8/10 Very good
Apr 2, 2025
RESI STAY Mayu Grace Hotel is a perfect mix of modern comfort and Kyoto charm! Spacious, beautifully designed rooms with cozy beds made for a relaxing stay. The quiet yet convenient location was ideal for exploring the city, and the staff’s hospitality was top-notch. Would definitely stay again—highly recommend!
Glenn
Glenn, 7-night trip
10/10 Exceptional
Apr 10, 2025
This place was perfect. We stayed for five days. The location was excellent, the room was clean, and the kitchenette was fully stocked. Staff were amazing as well. Would definitely recommend.
Lian
10/10 Exceptional
Jun 18, 2025
Could not have been happier with this property and will definitely return if we are in Kyoto again. I’m super picky and we loved everything about it. Had the standard room and it was more than enough for our needs.
Rick
Rick, 6-night trip
10/10 Exceptional
Mar 14, 2025
The room is cozy. Excellent location with walking distance to subway stations. Several convenience stores nearby. Quiet and safe.
Chiahan
Chiahan, 5-night trip
10/10 Exceptional
Apr 23, 2025
We had a large 50sqm room. I thought I had booked a room with 2 beds but there was only one king. Fortunately the lounge was a sofa bed and our son found this very comfortable. We highly recommend this property for location, comfort and value for money
Kate
Kate, 2-night trip
10/10 Exceptional
Jun 28, 2023
I will stay in the hotel of this group again
Aside from the location which is a bit far from the tourist attractions, overall it was a great experience, the room is spacious & clean with all the facility we need.
Verified traveler
4-night trip
10/10 Exceptional
Oct 30, 2024
Very good property with all appliances you will need. Comprehensive instruction manual and instructions around the accommodation.
Near key lines for public transport.
We had a pleasant experience.
Fran
Fran, 4-night trip
10/10 Exceptional
Feb 22, 2023
The Receptionist is really kind and gave us a lot of local guide
Man Hon
Man Hon, 2-night trip
10/10 Exceptional
Apr 7, 2025
Lovely Kyoto hotel.
Very nice hotel in a quiet neighborhood. Walkable to Nijo Castle. Convenient walking to subway stations. Be aware front desk only staffed from 2pm to 10pm. Checkin is at the hotel during those times. ResiStay also has a central checkin office next to Kyoto station for all their other rental properties but is a madhouse. There was some confusing emails about checkin procedures. Highly compliment Hideyo for her helpfulness and advice about restaurant recommendations within walking distance.
Verified traveler
4-night trip
10/10 Exceptional
Sep 26, 2024
The staff was helpful. Place was very clean and up to date. It's a walking distance to metro station. There is a coin operation laundry near by.
Wendy
Wendy, 4-night trip
8/10 Very good
May 12, 2025
I have been using the lobby often for work. In the evening, i believe one of the older male staff smoke. So i can smell cigarette smell. The hotel is a non smoking hotel, yet the staff allow to smoke. The smell comes from office space at the ground floor.
jeremy
jeremy, 4-night trip
10/10 Exceptional
May 23, 2024
Nice and quiet. Very clean area. Room is spacious. Walking to station, Sanjo market, Life and Fresco super market. So many choices.
Jimmy
Jimmy, 6-night trip
10/10 Exceptional
Aug 8, 2023
Perfect
Sascha
Sascha, 7-night trip
10/10 Exceptional
Jan 3, 2024
Neighborhood hotel. Small and quaint. NOT the resiv stay kyoto but a5 minute walk from busses and subway. Easy to get around is you don't want to use cabs. Neat neighborhood.
Arthur
Arthur, 5-night trip
10/10 Exceptional
Nov 2, 2023
This is a pretty good serviced apartment at a pretty good price. It was clean and had nice amenities. The room was great. The staff were all extremely friendly and helpful. The area is fine, not much in the immediate area but very close to downtown and midtown. Conveniently located next to Subway Station.
KIN WAH
KIN WAH, 3-night trip
10/10 Exceptional
Apr 2, 2023
The best bathroom. Very clean. More than i expected.
Verified traveler
2-night trip
10/10 Exceptional
Jul 17, 2023
Location is a gem.
The registration staff were very helpful and communication was effective. They successfully helped arrange taxi vehicles for our timely departure. The facility is a gem off the main thoroughfare. Taxi drivers are not always familiar with it so use a hotel card to assist on location.
Sharon
Sharon, 3-night trip
8/10 Very good
May 2, 2025
The stay was great, the staff were friendly and the place was clean. My deluxe room was very large and the beds were large and comfortable. There was a hair dryer and hair straightener, shampoo and conditioner, razor and toothbrush. I am not giving it 5 stars because there is no washing machine in the building so you need to go to a nearby laundromat (for a separate payment). Also, we had asked several times to check in ONE HOUR early due to a work appointment after our arrival, but they were unable to do so, even though their check out times are 11am and check in times are from 2pm. Also, there is no staff at the reception before 2pm so it was impossible to leave your luggage in custody (you could leave it behind the reception desk without any checks).
Very sorry because a hotel must provide the possibility of early check in!
Felicia
Felicia, 4-night trip
6/10 Good
Nov 28, 2023
NO ROOM MAKE UP SERVICE , MORE LIKE A HOSTEL INSTEAD OF HOTEL. ALSO WASHROOM WATER TAP TAKES MORE THAN MINUTES TO HAVE HOT WATER, A WASTE OF WATER DURING WAITING TIME. FRYING PAN IS BURNED. NO DINING TABLE AND WASHING MACHINE IS BIT INCONVENIENT. OTHERWISE REST ARE FINE, CLEAN AND TIDY.
Wing Keung
Wing Keung, 4-night trip
8/10 Very good
Nov 30, 2023
This is not a full-service hotel.
There are no staff available till the check-in time. It means if you want to leave the luggage, it is possible, but they would be unattended.
Japan is safe, but still, it is not the best procedure.
The room is large enough to accommodate opening up several suitcases and bags.
The bathroom was clean, but there was some dust on the vanity shelf that had not been cleaned up enough.
The location is okay; if you have many items to carry, calling a taxi is recommended for checking in and out.
Yuji
Yuji, 3-night trip
8/10 Very good
Apr 1, 2023
Small apartment, not full service
Room seemed large, but was actually not well laid out. It was mostly a long corridor with bedroom at the end. Along the corridor were the toilet, bathroom and kitchen. The bedroom had maybe 1m around the bed, so there was nowhere to put our two suitcases.
It is not a hotel though. There is no housekeeping, no restaurant, and only a partially staffed front desk. They are apartments.
Biggest downside was that they cannot arrange Takuhaibin luggage forwarding (but they can receive). For this, they sent us to the local FamilyMart supermarket… however they only take small suitcases!