5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
What's nearby
Frenchman's Bay - 1 min walk - 0.0 km
Morningstar Beach - 1 min walk - 0.1 km
Havensight Mall - 4 min drive - 2.3 km
Bolongo Bay - 6 min drive - 4.2 km
Magens Bay Beach - 18 min drive - 9.1 km
Getting around
St. Thomas (SPB-St. Thomas Seaplane Base) - 12 min drive
Cyril E. King Airport (STT) - 19 min drive
Culebra (CPX-Benjamin Rivera Noriega) - 25.1 miles/40.3 km
Terrance B. Lettsome Intl. Airport (EIS) - 26.6 miles/42.8 km
Airport shuttle (surcharge)
Restaurants
The Tap & Still - 3 min drive
The Smoking Rooster - 3 min drive
McDonald's - 5 min drive
Wendy’s - 3 min drive
Limetree Beach Pool Bar - 5 min drive
About this property
The Westin Beach Resort & Spa at Frenchman's Reef
At The Westin Beach Resort & Spa at Frenchman's Reef, you can hit the beach to retreat to a cabana or sip a drink at the beach bar, plus you'll be within a 10-minute drive of Bolongo Bay. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Luna Mar, one of 3 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a poolside bar, and a health club. Fellow travelers love the helpful staff and beach location.
Languages
English
At a glance
Hotel size
394 units
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Free babysitting
Supervised childcare*
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite valet parking (USD 35 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle from 6:00 AM to 10:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
Dining
Luna Mar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Shorebird - Overlooking the ocean, this buffet restaurant specializes in American cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Sugarfin - Overlooking the ocean, this sushi bar specializes in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frenchman's Roast - Overlooking the pool, this coffee shop specializes in American cuisine and serves light fare only. Open daily.
Edge Bar - This poolside bar specializes in Caribbean cuisine and serves lunch and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 75 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Beach access
Beach loungers
Beach towels
Fitness center access
Health club access
In-room bottled water
Pool access
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 34 for adults and USD 34 for children
Airport shuttle service is offered for an extra charge of USD 42 per person (one-way)
Children & extra beds
Supervised childcare is available for an extra charge
Cribs/infant beds are available for USD 35.0 per night
Rollaway beds are available for USD 40.00 per stay
Airport shuttle service for children costs USD 42 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Parking
Valet parking costs USD 35 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin Beach Resort & Spa at Frenchman's Reef Resort
The Westin Beach Resort & Spa at Frenchman's Reef St. Thomas
Frequently asked questions
Does The Westin Beach Resort & Spa at Frenchman's Reef offer free cancellation for a full refund?
Yes, The Westin Beach Resort & Spa at Frenchman's Reef does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Beach Resort & Spa at Frenchman's Reef?
Yes, there are 3 outdoor pools.
Are pets allowed at The Westin Beach Resort & Spa at Frenchman's Reef?
Yes, pets are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Westin Beach Resort & Spa at Frenchman's Reef?
Yes. Valet parking costs USD 35 per day.
Is airport shuttle service offered by The Westin Beach Resort & Spa at Frenchman's Reef?
Yes, an airport shuttle is available from 6:00 AM to 10:00 PM. The charge is USD 42 per person one-way.
What are the check-in and check-out times at The Westin Beach Resort & Spa at Frenchman's Reef?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at The Westin Beach Resort & Spa at Frenchman's Reef and nearby?
Have fun with onsite activities like kayaking and sailing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. The Westin Beach Resort & Spa at Frenchman's Reef also has 2 bars and a sauna, as well as a steam room and beach cabanas.
Are there restaurants at or near The Westin Beach Resort & Spa at Frenchman's Reef?
Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine, ocean views, and poolside dining.
What's the area around The Westin Beach Resort & Spa at Frenchman's Reef like?
The Westin Beach Resort & Spa at Frenchman's Reef is located a short 1-minute walk from Frenchman's Bay.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 12, 2024
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
oscar
oscar, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Memorable Birthday getaway!
Got away for my 40th Birthday, so glad I choose to stay here!
Sarah
Sarah, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 7, 2024
One knock--- there is no bar to sit down and watch weekend football. You have to leave the property entirely with rental car or taxi. Disappointing---
Michael
Michael, 7-night business trip
Verified Hotels.com guest review
4/10 Fair
Oct 2, 2024
MARGIE
MARGIE, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 25, 2024
Hotel room was great, staff mostly on island time.
Couldn't get fried fish, food was ok, nothing great,
Very expensive, 32.00 + tip for breakfast buffet
Small steak was 50 bucks but every place on island was extremely expensive.
James
James, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Rene
Rene, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2024
Great Stay
The hotel experience was amazing I will stay here again!
Tamika
Tamika, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 1, 2024
Dennis
Dennis, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
The outside pool bar is not open late enough. The restaurant staff are not in a hurry and some were very unfriendly… yeah, we were without air conditioning for 24 hours when we first got there due to the storm. It was very hot and very inconvenient.
Sue Ann
Sue Ann, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Property was great and the view was beautiful
Coleen
Coleen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Erek
Erek, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Hotel is beautiful. Very updated. Check-in was several hours past time, given a very nice, ocean view room, however was next to the main garbage which we heard the trucks every night and view was blocked by trucks
Jennifer
Jennifer, 5-night romance trip
Verified Expedia guest review
2/10 Poor
Aug 24, 2024
The only thing i like about this property the view. Everything else was ridiculous. The property itself for a newer resort lacked convenience and ease of access. Literally got locked out of our room multiple times and received nothing for the inconvenience. The last time they literally had to cut the wall next to the lock to get in.
The fact that their was no life guard on duty at pools is not safe at all.
Also the staff was rude and ignoring a ton of people at the edge bar. Hate to say it but anyone of color definitely wasnt getting a drink immediately. It was so hard to watch.
Never staying at the Westin again.
Adrian
Adrian, 8-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 24, 2024
The property was very nice. The first day the air conditioning was not working due to a hurricane and it was miserable because it was 90 degrees in the room. Service was good. The pools were nice. Shops were closed because they didn’t have power.
Christa
Christa, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Staff was extremely on island time
Kimberly S
Kimberly S, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 23, 2024
Beautiful view. Pools were gorgeous!!!! The private beach was closed but there was readily available cabs to take you to beaches
Dominique
Dominique, 4-night family trip
Verified Expedia guest review
6/10 Good
Aug 23, 2024
The property was very nice but the pools could have used more thorough cleaning. Checkout was also 11am and we went to try ice at 10:45 am and were already locked out of our room. 1 out of 4 people that worked at the hotel were very nice. Restaurant and convenience store are outrageous. Only 3-4 options for lunch/dinner for adults. The kids had more options than the adult menu. I can understand that everything is more expensive however more options would have been great!
Elizabeth A
Elizabeth A, 6-night trip with friends
Verified Expedia guest review
6/10 Good
Aug 23, 2024
Views were amazing, place is was modern, shower drain was extremely slow. Overpriced
Shayne
Shayne, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Beautiful hotel! Beautiful island!! Staff was friendly and helpful. We will be coming again!
Carol Elizabeth
Carol Elizabeth, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Np
NODIA A
NODIA A, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 19, 2024
Considering the price, look at other options.
Kymeyone
Kymeyone, 5-night trip
Verified Expedia guest review
6/10 Good
Aug 19, 2024
Witnessed they applied different rules to different guests. Staff did not provide accurate information on excursions. The hotel does not provide water inside your room despite the costs. Housekeepers will not clean your room. The room had some disgusting black mold or bacteria in the shower. The online reviews are accurate and the 5 star reviews seem false. We didn’t listen to the reviews but experienced everything the reviews mentioned from staff seemed miserable, overworked and the mangers all unhelpful. Great place to visit for food and views, but not a place to stay!
Joseph
Joseph, 4-night family trip
Verified Expedia guest review
4/10 Fair
Aug 19, 2024
It did not handle a slight hurricane very well at all. My bedroom was soaking in water, and there were not efforts to clean it up fast enough. They kept on handing us towels and there were not enough towels to sop up all the water.
It wasnt handled very well.
Robert
Robert, 4-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
What I didn’t like was the additional $75 fee per day for amenities. If you are staying as a guest you shouldn’t have to pay additional money to use the pools at the resort. The resort is beautiful and the staff is nice. But do not recommend it because of the $75 fee per day for amenities.