The breakfast buffet was one of the best I've had. Cleanliness wasn’t bad but did not like the fact that my feet stuck to the bathroom floor and same with carpeting. (I've found carpeting is that way in most hotels so I always bring a pair of flip flops for walking around room) staff was very pleasant. Was disappointed that pool was not open.
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
10/10
Sol
ทริปกับครอบครัว 1 คืน
10/10
Kris
ทริปกับครอบครัว 1 คืน
6/10
The stay was fine however
Russell
ทริปกับครอบครัว 1 คืน
6/10
Loved the room, loved the staff, but the noise from both outside and inside kept me up almost the entire first night of our two night stay. Also loved that our dog, Ruby, was treated so kindly by guests and staff as this was her very first family trip.
Carol
ทริป 2 คืน
4/10
Refrigerator not working, requested another one and it never came. The TV controller was confusing and the volume could not be changed and was barely audible. Tried to get on Wi-Fi w no luck.
Karen
ทริป 1 คืน
10/10
It was excellent!
Jeanette
ทริป 2 คืน
6/10
The two people at the front desk were not very professional upon our arrival. Both were on their phones and seem to be bothered by us.
Jorge
ทริป 1 คืน
2/10
A hand towel was used to clean up a spill the next morning a charge was put on my card for $25 when I asked about the charge they said it was due to a stained towel I asked to see the towel they said it was in laundry . I asked them to give it to me since I now owned the repeated it’s in laundry and would let the manager know. No solution . I blocked them from making future charges on my card!!! Take your own linen!!! Very unprofessional and rude.
Anita
ทริปกับครอบครัว 3 คืน
2/10
Anniequea
ทริป 2 คืน
10/10
Theodore
ทริป 1 คืน
2/10
Ryan
ทริป 1 คืน
8/10
Susan
ทริป 1 คืน
8/10
Michelle
ทริปกับครอบครัว 1 คืน
10/10
Heather
ทริป 1 คืน
10/10
Janice
ทริปธุรกิจ 1 คืน
10/10
Katrina
ทริปกับครอบครัว 2 คืน
10/10
Fred
ทริป 1 คืน
10/10
LaTia
ทริป 2 คืน
10/10
My 19 yr old daughter made a reservation. She was traveling two hours from home to photograph an event. Thank God she had called the hotel before leaving to ask a question. In the process of the conversation she found out she would not be able to check in as she is not 21. My daughter called me and told me about the situation and that the person she talked to hung up on her. I called hotels.com. The agent called the hotel and got the same rude treatment. So I had to travel with her to check her in.
When we got to the hotel, I told the manager what happened. The manager was WONDERFUL as was the young man who checked us in.
The hotel was very nice. The room and fixtures were modern and elegant. It was clean and very comfortable. Love the Dove bath products. Breakfast was very good. Nice variety of foods and dining area.
It is a shame that a rude person was our first impression of the hotel. Everyone else and the hotel were a delight.
Lori
ทริปธุรกิจ 1 คืน
6/10
Very disappointed to find that the pool area was under construction. They had it on their website but it wasn’t on this one. I would never have paid this price for hotel without pool.