The check in is my only complaint. Check in was at 3pm. I waited in line exhausted to finally get room keys at 5pm
Cruz
ทริป 4 คืน
8/10
I liked the layout and all the restaurants But was not allowed access on days reserved for preferred guest. (ALL inclusive)
Victor
ทริป 7 คืน
4/10
We were there 3 days before they closed down for renovations but it was not posted anywhere. Wouldn’t have gone if I knew. Resort looked abandoned. Property definitely needs updating
Ervin Mauricio
ทริปโรแมนติก 2 คืน
2/10
They said they were going to remold they weren’t fixing anything. They water from tub took like 20 minutes to go down sink faucets were broken. We had to called everyday for them to come clean the room and get new towel and take the used ones out. Housekeeping was horrible
Juan Carlos
ทริปโรแมนติก 4 คืน
2/10
The food is not good
Akhil
ทริปโรแมนติก 3 คืน
10/10
Been here twice and loved it both times, sad that they are closing
Nelson
ทริป 3 คืน
2/10
Rooms are in bad condition!!plus the humidity smell made me and my daughter sick!!I would never go back!
Gloria E
ทริปกับครอบครัว 7 คืน
8/10
The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Caridad
ทริป 2 คืน
2/10
The worse hotel th
Mauricio
ทริปกับเพื่อน 5 คืน
2/10
No Mexican food, limit food, old room, limit bar,
Gabriel
ทริปโรแมนติก 3 คืน
10/10
Clinton
ทริป 7 คืน
2/10
Bholanauth
ทริป 3 คืน
2/10
Alma
ทริป 3 คืน
2/10
Amelia
ทริป 3 คืน
4/10
Staff and service very good. Conditions in the rooms not a good, need maintenance and remodel.
Victor
ทริปกับครอบครัว 7 คืน
6/10
The property it is in a nice area, but the building is too old and a lack of maintenance, is time to put some care. Public areas were so hot! The room can use update furniture and bathrooms.
The food and employees are average
mauricio A Umana
ทริปกับเพื่อน 3 คืน
4/10
Lior
ทริป 4 คืน
4/10
There was not a lot of variety of food and some restaurants were not open. The lighting in the room and around hotel was too dark. Not many activities to do.
Sandra
ทริปกับครอบครัว 2 คืน
4/10
Le falta personal
Maria Olivia Pantoja
ทริป 6 คืน
8/10
It is good for the price but it was not what I expected
It's good for the price but it wasn't what I expected () the beach is beautiful but the service lacks a lot to be good, many people who work there…it seems that they don't like what they do and they treat you as if they were doing a please when serving you since you don't pay anything cheap for that attention ... otherwise the restaurants are good, most of them were buffet ... very rare à la carte I was 5 days and of the 5 only 2 days I could eat à la carte ... yes I recommend if you want to go to a nice beach