8/10 Very Good
Dec 9, 2024
Lovely Hotel in Quiet N'borhood w/some info issues
The hotel property is lovely and very well located 5-10 min walk from Accademia Bridge, 2 grocery stores: a small (but very well stocked) market and a larger supermarket, as well as to the Peggy Guggenheim museum and the Basilica Santa Maria della Salute.
The hotel was also incredibly clean -- one of the cleanest I've been in in the past 4 years!
My room was beautiful with padded, fabric-lined walls, a comfy bed, a small minibar (with drinks and some room for you to store cheese, yogurt, etc.)
There is an in-house bar onsite which also serves breakfast, although I was not aware of this until the day I checked out. I checked the Hotels.com website and sure enough, breakfast buffet (for a surcharge) and a snack/deli counter. It would have been nice to know that.
This was my main issue with my entire stay which was over 1 week: there was not any written hotel information packet in the room nor through the TV (that I could find). Even the laundry information was placed on a second tier shelf in the mini-bar closet which was 4 inches over my head and I could not see it. After asking for laundry information at the front desk, I was told it was in the room so I did a more thorough search and happened to reach up to that shelf and found the price sheet and plastic laundry bag.
I also had an issue with the room being cold on the first day and the front desk clerk insisted it was my fault that I did not set the temp right. Porter came up and found it was offOFF.
Verified traveler
8-night trip
Verified Hotels.com guest review
